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Oversees special initiatives, agencywide projects, policy implementation, operational improvements, emergency preparedness, public health responses, and data reporting. Coordinates across HRA, DHS, DOHMH, HPD, nonprofits, and elected officials; advises senior leadership; supervises project and program problem resolution; and supports long-term strategy development for Special Services.

Performs in-house mechanical design and comprehensive review of consultant engineering documents for HVAC, plumbing, fire protection, and energy conservation projects. Conducts constructability reviews, project scoping, site inspections, condition surveys, technical investigations, and reports. Develops designs using AutoCAD and BIM while providing technical support to client agencies and coordinating with clients, consultants, contractors, and technical staff.

Manages HomeFirst down payment assistance applications from pre-approval through post-closing. Reviews mortgage and income documentation, verifies eligibility and compliance, coordinates with lenders, servicers, attorneys, counseling partners, and internal HPD teams, maintains electronic files and tracking systems, prepares reports and briefings, routes legal and enforcement documents, and monitors recording and filing requirements.

Supports municipal capital program delivery through task order analysis, force account estimating, schedule review, bottleneck resolution, portfolio tracking, dashboard updates, invoice and approval monitoring, and preparation of progress reports, briefing memos, and presentations. The role provides hands-on project controls and interagency coordination experience while assisting program managers and the Director with infrastructure initiatives.

Directs audit analytics and research support across audit teams. Reviews data, studies, statistical analyses, and research methodologies; frames analytical questions; evaluates agency programs and operations; identifies trends and systemic issues; and develops executive summaries, analytical briefs, and audit findings for senior leadership.

Reviews and processes FOIL, CCRB, subpoena, court, and other requests for body-worn camera and related recordings. Locates responsive footage, evaluates requests, performs and verifies required redactions, communicates with requesters, and coordinates with supervisors, attorneys, and investigators to meet deadlines. Training is provided on handling FOIL requests from initiation through completion.

Represents the Department of Social Services Commissioner in New York State Family Court proceedings involving paternity, child support, medical support, arrears, modifications, and violations. Conducts legal research, drafts motions and other documents, evaluates evidence and legal strategy, reviews settlements, provides counsel to child support services, maintains case records, and appears at hearings and trials. Travel within New York City and reassignment among borough teams may be required.

Conduct digital forensic, social media, and cyber-related investigations supporting sworn personnel. Research subjects using public records, databases, telephone records, and online platforms; preserve and document digital evidence; identify activity patterns and emerging cyber risks; prepare intelligence reports, visualizations, statistical records, and evidence-tracking documentation while complying with agency policies and legal standards.

Represents New York City, its agencies, and employees in tort claims. Responsibilities include conducting hearings and depositions, drafting pleadings and motions, managing discovery, appearing at conferences and oral arguments, preparing cases for trial, interviewing witnesses, developing trial strategy, and negotiating settlements.

Administer HR functions including recruitment, onboarding, personnel and payroll transactions, benefits and leave administration, performance evaluations, civil service hiring pools, employee training, HR reporting, and employee inquiries. Maintain HR systems, portals, records, and confidential documentation while coordinating with managers, employees, external stakeholders, and other City agencies.