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Supervise daily customer-facing IT support operations, manage ticket queues and phone coverage, coach and evaluate staff, resolve escalations, provide hands-on technical support during high-demand periods, and drive process improvements for service quality and efficiency.

Lead service ownership and technical oversight for HBS IAM platforms: define roadmap, design and support solutions, manage MSP/vendor relationships, mentor engineers, drive lifecycle delivery, troubleshooting, process improvement, and ensure operational excellence and security.

Provide administrative and program support for the Program on U.S.-Japan Relations: assist the Faculty Director, perform research and data analysis, prepare memos and presentations, manage event logistics and visitor inquiries, support website and social media, act as departmental IT liaison, and handle confidential information. Occasional overtime for evening and weekend events; two-year term with possible renewal.

The Director will oversee engagement, development, and stewardship strategies, manage relationships with alumni and donors, and lead a team to support the Center's mission and operational priorities.

Oversee compliance with Title VI, manage Title IX hearings and case management, supervise staff, and ensure adherence to University policies and federal laws.

Lead the Harvard Divinity School Library, overseeing collections, operations, budgeting, staff management, preservation, user-centered services, interlibrary collaboration, fundraising, and strategic alignment with school and Harvard Library priorities.

Provide administrative and database support for annual, leadership, planned, and major giving programs. Manage CRM data entry, reports, solicitation logistics, donor stewardship, meeting materials, travel and expense reconciliation, and event support. Coordinate calendars, communications, and routine office tasks to support fundraising goals.

The Senior Software Engineer develops and supports applications, ensuring security and performance while leading application development and guiding best practices.

Design, develop, test, deploy, and maintain complex Oracle APEX applications and PL/SQL database objects. Lead technical design and architecture, build REST integrations, perform code reviews, troubleshoot production issues, support modernization and security remediation, and mentor team members while participating in Agile processes.

Provide administrative and operational support for Dr. Park's laboratory: coordinate project activities, scheduling, travel and events; assist with proposals, budgets, hiring/onboarding, grants expense tracking, data agreement lifecycle, website updates, and serve as liaison with Harvard administrators and external collaborators.