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Sell season ticket packages, group outings, premium suites and experiences through prospecting, networking and in-person/virtual presentations. Maintain detailed customer data in sales databases, engage fans during games, support game activation, and research industry trends to drive ticket sales.

Execute and optimize lifecycle campaigns across email, SMS, web and app to drive fan engagement, retention and revenue. Manage segmentation, automation, journey mapping, content/calendar coordination, analytics reporting, and vendor/platform relationships to improve conversion and grow marketable contacts.

The Director, Controller oversees financial operations and compliance, advises executive leadership, enforces accounting policies, leads audits, and develops an accounting team.

Support execution of integrated brand and corporate communications across earned, owned, and social channels. Draft and publish content, manage editorial calendars and CMS, coordinate cross-functional workflows, support media relations and events, track performance metrics, and maintain brand voice and processes.

Perform on-ice game-day duties including scraping ice during timeouts, executing in-arena promotions and intermission entertainment, mascot and fan interaction, distributing promotional items, assisting pre/post-game setup and other event presentation tasks to enhance fan experience.

Support month-end close and financial reporting across multiple entities: maintain general ledger, perform account and bank reconciliations, prepare invoices and revenue schedules, assist with journal entries and GAAP-compliant financial statements, use NetSuite and Excel, and support ad hoc finance projects in a fast-paced sports environment.