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Lead strategy and delivery for staff-facing enterprise systems (e.g., Workday, Adaptive, ServiceNow). Manage a cross-functional team, drive process optimization, vendor/contracts oversight, governance alignment, analytics-driven improvements, change management, and both Agile and Waterfall project delivery to improve staff productivity and service quality.

Manage multiple large ITS projects through full lifecycle using PMO standards. Create project plans, schedules, budgets, risk registers, and status reports; coordinate resources, stakeholders, vendors, testing, training, and transitions; enforce governance, track scope/schedule/costs, and run post-implementation reviews to drive continuous improvement.

Lead strategic planning and execution of high-profile alumni, donor, and engagement events. Manage budgets, vendors, staffing, registration, marketing coordination, and post-event evaluation. Collaborate with Advancement teams, refine processes, and support institutional fundraising priorities to deepen donor relationships and enhance the university's visibility.

Serve as the college's primary resource for undergraduate academic requirements, degree audits, transfer evaluations, and advising assignments. Manage student records, graduation processing, curriculum updates, transfer verification, advising rosters, course exceptions, and data reporting. Oversee daily UPSE office operations and front desk support, collaborate with faculty and Registrar, support student engagement programs, and carry out special projects for the Dean's Office.

Serve as principal communications strategist for the EVP/COO, developing executive messaging, visibility and digital strategies, drafting speeches/briefings, managing change and sensitive communications, coordinating across MarComm and operational units, integrating AI-enabled tools responsibly, and using analytics to measure impact. Provide counsel, rapid-response messaging, and maintain editorial standards to advance institutional priorities and reputation.

Lead and expand LIJC's Path2Paper Project and a Business Immigration Practicum; supervise and teach law students; manage employment-based, humanitarian, and family-based immigration matters; build pro bono networks; engage in community outreach; support grant reporting, program administration, and maintain expertise in business-immigration law.

Provide advanced administrative, operational, and project management support for the Board Relations Office. Prepare executive-level board materials, manage board records and platforms, coordinate and support board meetings and events, supervise work-study students, administer budgets and procurement, and undertake special governance projects while maintaining confidentiality and strong stakeholder relationships.

Partner with the CIO to coordinate and advance cross-functional, executive-priority IT initiatives. Create executive briefings and decision materials, track actions, risks, and dependencies, facilitate stakeholder alignment, develop coordination tools and governance artifacts, conduct strategic research, and manage sensitive information to ensure progress on high-priority departmental projects.

Create and edit engaging social videos for multiple platforms; align content with brand and marketing strategy; handle post-production (cutting, color, audio, graphics); optimize and monitor video performance; collaborate across university units; manage multiple projects and deadlines while ensuring brand consistency and staying current with trends.

Support LMU Athletics by producing news content, statistics, web and social media content, gameday operations, and promotional materials; supervise gameday staff, liaise with NCAA/WCC, travel with teams, and collaborate with MarComm and Athletics Marketing to elevate team and student-athlete visibility.