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Install, configure, program, test, commission, and support access control and video management systems. Integrate solutions with customer infrastructure, troubleshoot hardware and databases, train technicians, maintain documentation, participate in project meetings, and ensure health and safety compliance.

Support and enhance regional deployments of server-rack access control systems. Program and manage back-end access control applications, provide remote commissioning, monitoring, break-fix support, train partners, document processes, and collaborate with engineering, security, and customers to drive system improvements and incident response.

Serve as the primary NetSuite administrator: configure and maintain NetSuite (workflows, saved searches, dashboards, reports), support users, troubleshoot standard and customized behaviors, manage sandbox testing and upgrades, coordinate integrations and data imports, document configurations, drive process improvements, and provide user training while collaborating with Finance, Operations, Procurement, HR, IT, and external partners.

Support PMO, Project and Program Managers with scheduling, resourcing, forecasting, documentation, client liaison, site meetings, quality assurance, progress monitoring, and managing small configuration changes to ensure projects finish on time, on budget, and meet standards.

Design and produce client-focused physical security system designs and documentation (drawings, BOMs, single-line diagrams). Collaborate with project teams, architects, contractors, and global design center to maintain standards, tools, and timelines while tracking time and managing client design assets.

Lead end-to-end delivery of complex, custom physical security and application engineering projects. Define scope, manage budgets and timelines, coordinate cross-functional teams, develop SOWs/RFQs, run system design reviews, engage clients, forecast resources, enforce cost controls, and drive process improvements to ensure on-time, on-budget, high-quality outcomes.

Support PMO and Project/Program Managers with scheduling, planning, resourcing, and technical activities. Coordinate schedules, liaise with clients, monitor progress, manage documentation, conduct quality assurance, remove blockers, and help ensure projects finish on time, within budget, and to quality standards.