Own client success for a portfolio across JustParks U.S. Everyday Parking Products. Lead onboarding, adoption, retention, renewals, and expansion. Build product fluency, troubleshoot and escalate issues, run account check-ins and business reviews, contribute to documentation and runbooks, and partner cross-functionally with Engineering, Product, and Commercial teams to represent the customer voice and close process gaps.

Manage the full sales cycle for SMB and mid-market accounts: prospect, run discovery calls and demos, close deals, maintain Salesforce records, collaborate with SDRs and internal teams, and meet monthly and quarterly targets.

Lead and manage the Oobeo/EnforcePlus engineering team while serving as the senior full-stack engineer. Own architecture, roadmap, AWS/GCP infrastructure, integrations (payments, Twilio, LPR), CI/CD, tests, and production stability. Drive AI-paired development adoption and mentor engineers, hire and onboard, and deliver platform modernizations and Django upgrades.