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Technical Support Associate at PracticeTek assists clients by troubleshooting software issues, mainly with Microsoft Windows and Apple iOS systems, while tracking interactions and resolving escalations.

The Sales Development Representative performs outbound calls to set online demos, communicates software value, meets quotas, and participates in sales training.

As a Senior Product Manager - Data, you will define and own the roadmap for unifying data sources to improve reporting and product decision-making. You will work cross-functionally to drive data initiatives and ensure compliance with security standards.

The Associate Customer Operations Analyst will create and maintain reports and dashboards using Tableau and Excel, analyze data trends, and prepare data for warehouse inserts to improve customer success operations.

The Office Manager oversees daily office operations, supplier relationships, and administrative support to create an organized and welcoming work environment.

The Retention Specialist will manage inbound cancellation requests, employing negotiation techniques to retain customers and collaborating with Customer Success Managers to identify churn drivers.

The Account Services Specialist supports clients with inquiries on billing, subscription changes, and account management, ensuring customer accounts are accurate and compliant.

The Account Development Representative will perform outbound sales calls, qualify prospects, use sales tools, and collaborate with the sales team to achieve revenue targets.

Lead and mentor a software engineering team to develop scalable Azure-based SaaS solutions tailored for healthcare practices, ensuring high-quality delivery and adherence to best practices.

Lead data engineering practice, mentoring team, overseeing data pipelines, implementing Snowflake features, and ensuring compliance with data governance standards.