Provide frontline support to sellers via phone, email, and live chat; manage orders, shipping labels, returns, and account records; follow up on inventory and shipments; resolve incidents efficiently; help optimize customer experience processes and tools; work weekends and holidays on a rotating basis.

Fractional senior leader to optimize and scale supply-side demand for a retail marketplace. Build product-led acquisition, improve and launch acquisition channels, own organic and AI-era discovery (SEO/GEO/AEO), align demand with sales playbooks, and work hands-on with marketing, sales, and rev ops. Path to full-time VP of Sales & Marketing for the right candidate.