Manages complex contract and commercial surety claims across multiple jurisdictions, including claim adjustment, reserves, litigation coordination, outside counsel management, and reporting. Supports underwriting with bond, indemnity, and collateral agreements; researches legal developments; and develops training and legal resources for underwriting and company staff.

Administer and improve employee benefits and multi-state leave programs, serving as a subject matter expert on FMLA, ADA, disability, and state leave requirements. Manage enrollments, vendors, audits, reporting, payroll coordination, compliance, employee communications, and open enrollment. Analyze benefits and leave data, resolve complex cases, and partner with HR, Payroll, Finance, Legal, and external administrators to support a compliant, efficient benefits experience.