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Coordinate end-to-end Microsoft OS patch lifecycle across endpoints and servers. Plan, test, approve, and deploy Patch Tuesday and out-of-band updates; engage LOBs for validation; manage change requests in ServiceNow; track compliance and reporting; lead remediation, root cause analysis, and cross-team coordination to minimize risk and meet SLAs.

Support sales reps and drive business growth for the Tenable partner through strategic programs, trainings, and presentations; manage sales pipelines and partner-aligned opportunities; represent the brand at events; build relationships with decision-makers; lead partner customer meetings; analyze data to inform strategy and resolve partner issues; coordinate and maintain sales training materials. Travel up to 15% and work flexible hours.

Administer core HR functions including onboarding, benefits, employee relations, and policy development. Manage and investigate ER cases, advise leaders, facilitate orientations, improve HR systems, maintain compliance documentation, and conduct HR audits to identify non-compliance.

The Client Solutions Manager is the primary contact for IT solutions, fostering relationships, managing customer orders, and ensuring seamless operations. This role includes handling maintenance renewals and driving IT solution adoption through proactive customer engagement.

The Enterprise Account Executive develops sales strategies, manages customer relationships, achieves sales targets, and communicates SHI's solutions to meet client needs.

The PubSec Client Director will develop business with existing clients and acquire new clients to meet sales targets, build relationships with IT executives, and manage sales pipelines.

The Customer Success Manager will onboard clients, guide them through product lifecycles, ensure retention, and foster strong relationships while analyzing data for strategic insights.

Lead and deliver strategic, cross-functional programs: set objectives, allocate resources, track performance with data-driven metrics, manage risks, ensure governance and stakeholder alignment, and drive continuous improvement and talent development.

Responsible for growing business by expanding product/services within existing accounts and developing new business. Duties include identifying needs, qualifying opportunities, and collaborating with support teams to achieve sales targets.

Serve as Microsoft subject matter expert focused on retention and growth of strategic Microsoft agreements (CSP/EA). Support sales engagements, manage renewals/true-ups, position SHI professional/managed services, train sales teams, and handle licensing/operational aspects of Microsoft Enterprise Enrollments.