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Processes internal invoices, check requests, rebates, refunds, and related financial transactions. Resolves vendor payment inquiries, obtains approvals, ensures timely payments, reconciles vendor statements, audits billing and use-tax invoices, maintains general ledger cost spreadsheets, and supports audits. The role requires managing high-volume workloads, maintaining accurate financial records, analyzing financial data, and meeting deadlines while collaborating across departments.

Leads day-to-day operations for a partner-delivered services program, including partner onboarding, governance, opportunity routing, engagement monitoring, performance management, reporting, and business reviews. Coordinates Sales, Services, Practice, Delivery, and external partners to improve capacity, customer outcomes, profitability, and operational consistency. Manages project coordinators, supports forecasting and capacity planning, resolves escalations, and drives continuous process improvement.

Processes accurate, timely, and compliant payroll across the organization. Maintains employee payroll records, handles inquiries, reconciles payroll, processes garnishments, supports year-end W-2 reporting, validates HR and business files, and resolves discrepancies. Partners with HR, Commissions, and Accounting on payroll changes, commission payments, manual checks, ACH rejections, and tax setup. Supports international payroll and continuous process improvement while maintaining confidentiality and meeting recurring deadlines.

Develop and maintain scalable web applications using C#, ASP.NET Core, React, and SQL databases. Participate across the software development lifecycle, including design, coding, testing, deployment, code reviews, and Agile ceremonies. Use AI-assisted development tools, contribute to cloud-native distributed systems, apply DevOps and CI/CD practices, and collaborate with product managers and engineers to deliver customer-focused solutions.

Supports the Optimization team with business data collection, mapping, cleaning, analysis, and content projects. Maintains project documentation and databases, participates in project meetings, and collaborates with operations and sales teams to identify data challenges and improvements. The role requires basic proficiency with Microsoft Office, strong organization, communication, problem-solving, time management, attention to detail, and willingness to learn. A related bachelor’s degree is required or in progress.

The Senior Resiliency Analyst manages business continuity, disaster recovery, crisis management, and operational resilience activities. Responsibilities include maintaining continuity plans, conducting business impact and risk assessments, coordinating exercises, supporting incident response, preparing reports and dashboards, administering resiliency tools, assessing third-party dependencies, and supporting audits and governance reviews. The role partners with business, IT, risk, and cross-functional stakeholders and may require extended-hours incident support and travel up to 25%.

Maintains the company’s Code of Ethics and Business Conduct, advises on corporate governance, conducts compliance risk assessments and audits, develops ethics policies, supports training, manages confidential complaints, and monitors legal and regulatory requirements across business segments.

Leads commercial strategy and executive customer engagements for SHI Agentic across healthcare, manufacturing, supply chain, or finance. Owns discovery, solution scoping, pricing, deal cycles, contract closure, and expansion into managed services. Builds C-suite relationships, translates agentic platform capabilities into industry-specific solutions, develops repeatable playbooks, and partners with Forward Deployed Engineers on delivery. Requires deep vertical expertise, consultative sales ability, AI or agentic solution experience, and substantial travel.

The IDCS Solutions Consultant supports sales teams by interpreting customer requirements, designing technical solutions, managing rack integration projects, and ensuring successful data center deployments. Responsibilities include customer presentations, vendor coordination, partner-product consultation, resource estimation, technical documentation, infrastructure design, troubleshooting, and mentoring team members. The role requires strong leadership, communication, project management, and IT infrastructure expertise, along with a bachelor’s degree or equivalent experience and at least five years of relevant experience.

Sell SHI's Microsoft and IT solutions to public sector customers by developing pipeline, cultivating relationships, and closing deals. Collaborate with internal teams and partners, attend industry events, defend SHI's value versus competitors, and stay current on market trends. Extensive field time and travel to customer sites and events required.