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Provide hands-on post-sales technical support for enterprise storage customers: troubleshoot and resolve issues, perform installs/upgrades/field services, manage escalations, submit feature requests/bugs, and collaborate with sales, professional services, and engineering to ensure product adoption and customer satisfaction.

As a Customer Support Engineer, you will respond to customer issues, evaluate problems, solve them or escalate, and perform field services for installations and upgrades while managing relationships and enhancing customer satisfaction.

Provide post-sales technical support and escalation for VAST storage products: troubleshoot issues hands-on, perform installations/upgrades/field services, collaborate with engineering and professional services, manage feature requests/bugs, and drive customer adoption and satisfaction while meeting SLAs and KPIs.

Provide hands-on technical support and escalations for VAST storage products; resolve customer issues, perform field services (installations, upgrades, break-fix), submit/manage bugs and feature requests, collaborate with engineering, sales, and professional services, ensure adoption and SLA compliance, and support assigned accounts with occasional travel and weekend/holiday rotations.

Provide post-sales technical support and escalations for VAST storage products: troubleshoot, resolve or escalate customer issues, perform installations/upgrades/field services, collaborate with engineering and success teams, submit/manage bugs and feature requests, and drive customer adoption and satisfaction.

Provide hands-on technical post-sale support for VAST storage products: troubleshoot and resolve customer issues, perform installations/upgrades/field services, escalate bugs to engineering, manage feature requests and SLAs, and support adoption across accounts.

The Senior Systems Engineer will support sales of enterprise storage, assist with system configurations, and demonstrate technical expertise while defining product requirements and creating solution blueprints.

The role involves leading VAST's hedge fund strategy, building relationships with industry executives, and developing market intelligence to drive growth and innovation.

The Sales Executive will drive sales for VAST Data's data platform, develop strategic plans, pursue new opportunities, and maintain key relationships.

The Senior Systems Engineer will assist customers with system evaluations, configurations, and installations, while collaborating with R&D to define product requirements and providing technical leadership in storage solutions.