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Partnering with the CTO's office to maximize executive impact through strategic customer engagement, escalation management, and cross-functional coordination. Drive founder-led initiatives, resolve high-impact customer issues, translate account insights into strategic recommendations, and build AI-powered workflows and operating systems to improve organizational effectiveness and founder leverage.

Lead and scale the Sales Engineering enablement function by creating technical onboarding, certifications, labs, demos, and continuous training. Partner cross-functionally to align product and field, define KPIs, run workshops, coach technical storytelling, and manage a small team to improve ramp, win rates, time-to-value, and retention.

Design, manage, and optimize scalable sales enablement programs and assets. Lead full program lifecycles from concept to delivery, collaborate with GTM partners, ensure on-brand visual storytelling, maintain content QA/version control, and track program effectiveness to iterate and improve seller performance.

Provide deep technical resolution for escalated support cases, troubleshooting data-security and SaaS issues, reproducing and isolating root cause, producing Tier 3/Engineering escalations, creating runbooks and knowledge articles, mentoring Tier 1, and participating in on-call rotations to resolve customer-impacting incidents.

The Account Executive will sell enterprise cloud data security solutions, manage the sales cycle from prospecting to closing, and build executive relationships with clients.