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Own activation and pipeline generation for a book of signed healthcare partners. Map partner networks to target accounts, build enablement/playbooks, run partner cadence and incentive programs, deploy partner tooling and reporting, and scale channel motions across new partner types.

Own day-to-day operations for a Tennr product: prioritize and assign work, train and support a growing team, analyze customer data to find gaps, translate insights into product roadmap tickets, perform hands-on operational tasks, and document scalable processes.

Lead technical evaluations from demo through signature for complex healthcare intake and authorization workflows. Run discovery, quantify operational pain, build tailored proofs of concept, deliver outcome-focused demos, map current/future state processes, and partner with AEs to close deals while translating technical capabilities into business outcomes.

Support two attorneys by drafting, reviewing, and negotiating commercial contracts; manage contract repository and workflows across SpotDraft/DocuSign/Salesforce; build templates, playbooks, and compliance documentation; serve as first contact for routine contracting; assist corporate governance and HIPAA compliance tracking; develop internal legal resources and scale legal operations.

Own strategic customer outcomes end-to-end for enterprise healthcare customers: define value, measure ROI, run executive QBRs, diagnose adoption issues, drive cross-functional teams to deliver, and lead renewals and expansion. Act as the customer voice internally and maintain executive relationships, traveling onsite as needed to accelerate adoption and growth.

Own post-sale customer relationships for healthcare providers, driving adoption, renewals, and expansion. Lead change management, training, and cross-functional coordination. Use data-driven analysis and executive storytelling to quantify ROI, identify risks and upsell opportunities, and influence product strategy. Travel onsite as needed to deepen partnerships and ensure Tennr is embedded in daily operations.

Own post-sale customer relationships for complex healthcare providers, driving adoption, renewals, and expansion through change management, data-driven strategy, cross-functional partnership, and onsite enablement.