Platform Strategist

Reposted 16 Hours Ago
Be an Early Applicant
New York City, NY, USA
In-Office
Mid level
Software
The Role
Own strategic customer outcomes end-to-end for enterprise healthcare customers: define value, measure ROI, run executive QBRs, diagnose adoption issues, drive cross-functional teams to deliver, and lead renewals and expansion. Act as the customer voice internally and maintain executive relationships, traveling onsite as needed to accelerate adoption and growth.
Summary Generated by Built In
Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

 
Role Description

As a Platform Strategist at Tennr, you are the strategic partner and advisor to executive operators at some of the country's largest, most impactful healthcare institutions. On the Tennr side, you operate between product, sales, and deployment. This role is the commanding officer of a portfolio of clients, with the stated goal of ensuring they solve the problem.

We're looking for people who bring a mix of passion, drive, and resilience. You solve problems creatively, you act like an owner even when it's not your job, and you have the energy to push through the hardest parts.

 
Your Impact

You will sit directly with customer leadership to understand what they measure and why it matters, and take a defined position on what value means for each account. You will track outcomes against what was sold, run the underlying ROI analysis, and partner with sellers to grow and expand each relationship.

 
Qualifications
  • Experience in healthcare consulting, healthcare operations, or an enterprise role within SaaS

  • Demonstrated understanding of how provider organizations make decisions and define success

  • A track record of managing executive relationships through periods of meaningful organizational change

  • Strong written and verbal communication, with the ability to present at an executive level

 
Why Tennr?
  • Drive Impact: Help build the foundation of how our team operates every day

  • Develop Operational Expertise: Learn the inner workings of scaling systems, tools, and infrastructure

  • Innovate with Purpose: Join a high-caliber team leveraging AI to solve real-world problems in healthcare

  • Be Rewarded: Receive a competitive compensation package, including equity, top-tier benefits, and 401(k) match

  • Collaborate & Connect: Thrive in our vibrant Hudson Square office (4 days/week onsite)

 
Benefits
  • Beautiful new office at 345 Hudson Street

  • Unlimited PTO

  • 100% paid employee health benefit options

  • Employer-funded 401(k) match

  • Competitive parental leave

Skills Required

  • 3-6+ years experience in healthcare consulting, healthcare operations, or related enterprise customer-facing role in SaaS/HealthTech
  • Experience working inside or alongside complex provider organizations (health systems, clinical practices, provider groups)
  • Experience owning enterprise-level relationships and navigating multi-stakeholder environments
  • Exceptional written and verbal communication and executive-level storytelling skills
  • Highly analytical and detail-oriented, able to translate data into clear recommendations
  • Experience building polished, metrics-driven presentations and client-facing materials
  • Systems thinker with ability to build repeatable processes
  • High ownership mindset and ability to drive outcomes across cross-functional teams
  • Willingness to travel onsite as needed

Tennr Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tennr and has not been reviewed or approved by Tennr.

  • Fair & Transparent Compensation Available salary ranges for software engineering, product, and solutions roles indicate market-competitive total compensation. Publicly shared ranges include base, equity, and bonuses, signaling comprehensive pay structures.
  • Healthcare Strength Job materials cite 100% paid employee health benefit options. This signals a strong healthcare offering with employer-covered employee premiums.
  • Leave & Time Off Breadth Unlimited PTO is consistently highlighted across roles. This expands time-off flexibility beyond standard accruals.

Tennr Insights

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The Company
HQ: New York, New York
69 Employees
Year Founded: 2021

What We Do

Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.

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