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Manage and grow Nivoda’s supplier base for its B2B diamond marketplace. Responsibilities include acquiring and onboarding suppliers, building consultative relationships, analyzing performance data, improving product assortment and pricing, driving supplier revenue, monitoring quality, resolving issues, coordinating cross-functional teams, and delivering supplier training. The role requires regular in-person and virtual engagement with NYC-area suppliers.

Own end-to-end customer growth experiences across sign-up, onboarding, verification, discovery, checkout, and lifecycle engagement. Build React/Next.js interfaces and TypeScript/Node.js backend services, integrate identity and risk providers, develop event-driven workflows, and analyze funnel performance using SQL and Snowflake. Run rigorous experiments, improve activation and retention, and responsibly evaluate AI-generated software, analytics, and messaging.

Build and operate production search, ranking, recommendation, and multimodal AI systems for a global jewellery marketplace. Own machine-learning models end to end, including feature development, training, evaluation, deployment, monitoring, and low-latency serving. Develop contextual and conversational search, image-based retrieval, learning-to-rank systems, and embedding pipelines. Define ranking experiments, evaluate LLM behavior, and design graceful recovery from probabilistic failures across multi-tenant storefronts.

As a Sales Development Representative, you'll proactively identify and engage prospective jewelry businesses, qualify leads through calls and emails, and collaborate with the Account Executive team to drive sales growth.

Lead end-to-end product design for Growth surfaces: run experiments to improve acquisition, conversion, retention and monetisation; design lifecycle and referral flows; maintain the design system; run lightweight user research and A/B tests; collaborate closely with PMs and engineers; mentor junior designers and apply AI-assisted design tools.