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Lead Miter’s Northeast Mid-Market Sales team by hiring, coaching, and managing 6–8 territory-based Account Executives. Drive pipeline creation, territory expansion, quota attainment, forecasting, and field sales execution through customer visits, site visits, trade shows, and local partnerships. Collaborate with product, marketing, launch, and customer success teams while using CRM data to monitor performance. The role requires East Coast working-hours overlap and approximately 25% travel.

Leads and develops a team of Sales Development Representatives, driving quota attainment, pipeline generation, coaching, hiring, CRM-based performance management, team culture, and process improvement. Partners with Sales and Business Operations to refine outbound strategies, improve efficiency, and support Miter’s growth across construction and field-services markets.

Own a strategic enterprise customer portfolio worth approximately $2–$3M ARR. Responsibilities include retention and expansion, platform adoption, executive relationship management, account planning, escalation resolution, renewal forecasting, and cross-functional coordination. The role also identifies expansion opportunities, presents business outcomes to C-suite stakeholders, drives complex initiatives to completion, and contributes to customer success playbooks and process improvements.

Leads a Customer Support team responsible for queue health, SLA performance, escalations, coaching, hiring, and development. Serves as the escalation and QA authority for complex payroll, tax, and benefits cases; configures ticketing workflows; monitors support metrics; and builds training frameworks. The role combines people leadership with hands-on customer case resolution and requires payroll domain knowledge, support operations expertise, and familiarity with construction software.

Generate new business pipeline through high-volume outbound prospecting, including cold calls, personalized emails, and LinkedIn outreach. Research construction-industry accounts, tailor messaging, qualify prospects, book sales-accepted leads, nurture prospects through discovery, and hand off qualified opportunities to Account Executives. Track activity and pipeline metrics in Salesforce while helping refine sales messaging, cadences, scripts, and the SDR playbook.

Lead and grow Miter’s Financials engineering team while remaining hands-on. Own the architecture, roadmap, reliability, and delivery of greenfield financial products for construction contractors, including expenses, reimbursements, per diems, and enterprise financial systems. Partner directly with executives and early customers, hire and mentor engineers, and design correctness-critical transactional systems where money moves accurately at scale.

Respond to inbound leads within 15 minutes, conduct qualification and discovery calls, connect prospect needs to Miter modules, communicate value, book qualified meetings for Account Executives, re-engage leads, and maintain accurate activity and pipeline metrics in Salesforce. Partner with Marketing and sales leadership to improve lead quality, follow-up processes, and the inbound sales playbook.

Generate new sales pipeline through high-volume outbound prospecting, including cold calls, personalized emails, and LinkedIn outreach. Research construction-industry accounts, tailor messaging, communicate Miter’s value, qualify prospects, book sales-accepted leads, and nurture prospects through discovery and handoff to Account Executives. Track activity and pipeline metrics in Salesforce while helping refine sales messaging, cadences, scripts, and the broader SDR playbook.

Own a geographic territory and drive full-cycle B2B software sales to construction contractors. Responsibilities include prospecting, qualifying, consultative discovery, product demonstrations, negotiating and closing new accounts, managing pipeline forecasts, and meeting revenue targets. The role requires close collaboration with sales development, implementation, and customer success teams, along with local customer meetings, events, and site visits. Candidates should bring a resourceful, entrepreneurial mindset and willingness to work in the field.

Lead and scale Miter's partnerships function, including program design, partner acquisition, and relationship management while tracking KPIs and promoting collaboration with sales, product, and marketing.