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Serve as a former practicing lawyer bridging corporate legal teams and product: run discovery, demonstrate tailored workflows, translate customer feedback into product direction, partner with product/engineering/sales, and build lawyer-ready demos and use cases to drive adoption of AI solutions.

Lead and coach a team of SMB Account Executives selling Harvey's AI platform to law firms and legal teams in the Chicago region. Own territory planning, pipeline development, forecasting, and revenue execution. Drive disciplined sales processes (MEDDPIC or similar), participate as a player‑coach on strategic deals, and establish a high-performance local sales cadence to meet quarterly and annual targets.

The Support Operations Engineer will build and maintain training content, support onboarding, and adapt materials as products evolve while tracking performance metrics.

Own and optimize the ATS (Ashby), build recruiter capacity models, design recruiting workflows, and deliver dashboards and analytics. Partner with recruiters, finance, people, and IT to improve processes, automate tasks, ensure data integrity, and support leadership hiring decisions at scale.

Partner with corporate lawyers to identify workflow pain points, build and deliver tailored product demonstrations and workflows, translate customer feedback into product requirements, and collaborate with product, engineering, sales, and marketing to drive adoption of AI solutions for corporate legal work.

Work directly with corporate lawyers to uncover workflow pain points, build and deliver tailored product demos and workflows, translate customer feedback into product direction, and partner with product, engineering, sales, and marketing to drive adoption of AI-powered legal solutions.

The Support Operations Engineer will execute and maintain enablement content for onboarding and training in a SaaS environment. They will manage content delivery, track progress, and improve instructional materials based on feedback and performance metrics.

The Support Operations Engineer will develop enablement content, support onboarding, maintain resources, and improve learning experiences in a fast-paced environment.

Own and optimize the ATS (Ashby), build recruiter capacity models, design dashboards and analytics, and implement process automation to increase recruiting efficiency. Partner with recruiters, Finance, People, and IT to ensure data consistency and systems interoperability and translate hiring demand into staffing and reporting that informs leadership decisions.

Lead and grow a Legal Engineering team that partners with Sales and cross-functional teams to support strategic customers, advise on corporate and transactional workflows, shape go-to-market strategy, and scale processes and enablement. Role combines hands-on customer engagement, product feedback, and team development for legal-AI solutions.