Top Tech Jobs & Startup Jobs

Lead end-to-end qualitative, quantitative, and mixed-methods research for core product areas. Influence roadmaps by surfacing unmet legal user needs, synthesize insights into compelling recommendations, build or prototype research tooling and integrations, and partner closely with PMs and designers to raise research quality and speed. Drive strategic, cross-team research programs and mentor partners to develop stronger research instincts in a fast-moving AI product environment.

Own integrations program operations: intake and triage requests, manage ISV/technology partners, run early-access programs, coordinate cross-functional launches, and build scalable processes, documentation, and automation for API/MCP-based integrations.

Own intake, triage, and prioritization of customer feature requests and data issues; manage external technology partner relationships; run early-access programs and coordinate cross-functional launches; create documentation, playbooks, and scalable systems; translate feedback into prioritized workstreams and recommendations to keep product, engineering, and GTM aligned.

Own integrations partner operations: intake and triage requests, manage ISV relationships, run early-access programs, coordinate cross-functional launches, and build scalable processes, documentation, and automation to support APIs, MCP servers, and third-party connectors.

Lead global IT operations, systems, and network engineering including help desk, endpoint and identity management, enterprise networking, A/V/live production, office infrastructure delivery, vendor/procurement oversight, and operational rigor (ITSM, change control, incident/RCA). Build and grow teams, set SLAs, partner with Security and People Ops, and drive technical roadmap for secure, high-availability infrastructure.

Lead global IT operations and systems & network engineering, owning help desk, endpoint management, identity and collaboration, network infrastructure, A/V/live production, budgeting, vendor management, and ITSM processes. Build and scale a security-first engineering team, drive technical roadmap (SSO/SCIM, zero-trust), ensure compliance (SOC 2), and support office buildouts and global expansion.

Own SMB sales for Harvey's AI platform: prospect, qualify, demo, and close new business with small law firms and in-house legal teams. Manage pipeline and forecasting, hit revenue targets, run high-velocity consultative sales cycles, collaborate cross-functionally to shape product, and create SMB-focused collateral and processes to scale growth.

Serve as the connective tissue between Product, Engineering, and GTM to build product operating systems. Establish voice-of-customer systems, KPIs, dashboards, intake frameworks, and launch/EAP processes. Drive cross-functional alignment, roadmap planning, and post-launch monitoring to scale product teams and translate qualitative and quantitative signals into clear roadmap recommendations.

The Product Operations Manager ensures efficient product development by coordinating between Product, Marketing, and GTM teams while managing feedback, launches, and improvement processes.

Work with top law firms to design and deliver AI adoption programs: diagnose current state, build roadmaps, run workshops, create deliverables (ROI models, playbooks), track adoption metrics, and develop repeatable frameworks to scale transformation.