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Manage a book of 50-70 accounts, develop Customer Success playbook, onboard clients, improve customer satisfaction, and track KPIs.

This role involves building the foundation for sales enablement at ElevenLabs, focusing on customer success and expansion strategies. Responsibilities include designing enablement programs, creating training content, and driving customer adoption and retention metrics.

Responsible for managing enterprise accounts, developing playbooks, improving customer satisfaction, and driving both client success and revenue expansion.

This role involves partnering with enterprise customers to build conversational agents, advising on design, performance analysis, and driving expansion outcomes to improve revenue and retention.

As an AI Automations Engineer, you will design and build tooling for GTM, Operations, and Finance teams, automating processes and enhancing systems with a focus on AI.

The Finance & Strategy analyst will manage financial planning, performance reporting, and strategic analysis to support product and operations teams, driving decision-making and investment planning for growth at ElevenLabs.

Own and grow a portfolio of US enterprise accounts for ElevenCreative, leading consultative, multi-stakeholder sales cycles, building territory and account strategies, partnering cross-functionally to onboard and expand accounts, and representing the product at events. Focus on closing six-figure deals with 3–6 month cycles while translating AI creative capabilities into measurable business value for senior buyers.

Build and scale ElevenLabs' government GTM across North America by identifying strategic voice and agent use cases for federal and state agencies, navigating procurement and compliance, developing account strategies, closing complex deals, and partnering with Product, Engineering, Legal, Solutions Engineering, and Customer Success to ensure implementation and expansion.

Design, build, and maintain no-code/low-code and custom-code automations for influencer programs: discovery, onboarding, contracts, content tracking, reporting, and payments. Own integrations, webhooks, error handling, secrets management, and data validation (SQL) while partnering with marketing, finance, legal, and BI.

As a Forward Deployed Engineer Strategist, you will engage with customers to understand their audio AI needs and collaborate with teams to develop innovative solutions, ensuring effective implementation and delivering results.