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Build and own the digital-first post-sales strategy for ElevenLabs' digital segment: design lifecycle playbooks, automated engagement sequences, health scoring, tooling integrations, and monitor NRR and retention KPIs to drive activation, adoption, retention, and expansion at scale.

Own the full billing lifecycle for enterprise accounts: translate closed-won deals into subscriptions, manage mid-cycle changes and offboarding, reconcile billing with contracts and Finance, run audits to ensure revenue integrity, resolve invoice discrepancies, and build automation and guardrails with Engineering.

Serve as the deal desk and pricing expert for North American sales: own pricing and deal structures for complex enterprise deals, maintain CPQ, translate customer requirements, align Finance/Legal/Product/Leadership, build deal-level P&L models, develop pricing frameworks and approval guardrails, and build analytics to identify and fix deal friction.

Lead execution of brand partnerships and activations to amplify ElevenLabs across products. Plan and run partnerships (sports, popups, OOH, creator collaborations), develop creative campaigns, build activation assets, manage multi-million-dollar budgets, vendors, contracts, and timelines, measure impact, and coordinate cross-functionally with product marketing, comms, and design.

Drive new enterprise accounts across Fortune 500s by identifying opportunities for conversational and voice AI, closing complex seven-figure deals, shaping account strategies, partnering with customer success and solutions engineering, and advising C-suite stakeholders on generative AI and voice solutions.

Own new business account acquisition across SMBs in the US, identify use cases for conversational and voice AI, close complex SaaS deals, develop account strategies, partner with success and solutions engineering for onboarding and expansion, and act as a trusted advisor on generative AI voice solutions.

Enterprise Account Executive responsible for driving growth of ElevenProductions across North America. Build and manage new accounts in Media & Entertainment, publishing, and gaming; expand service-provider partnerships; collaborate with customer success and solutions engineering to onboard and grow accounts; serve as trusted advisor for large customers deploying ElevenLabs AI audio technology.

The role involves developing scalable safety infrastructure, APIs, and monitoring systems while collaborating with ML engineers to integrate AI models into production.

Lead a team of Enterprise Account Managers to drive post-sales excellence, manage key accounts, and enhance customer relationships while achieving revenue targets.

The GTM Recruiter will own the full recruiting lifecycle for the Go-to-Market team, collaborating with leaders in Sales, Customer Success, and Marketing to hire exceptional talent and enhance candidate experiences.