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Lead the Research product roadmap for Decagon's conversational AI platform. Define model requirements, partner with engineering and infra to build training, evaluation, and experimentation systems, engage customers and external partners, and drive end-to-end initiatives from discovery through launch and adoption.

Negotiate, draft, and close high-volume enterprise commercial agreements (SaaS, MSAs, SOWs, NDAs, DPAs, partner/reseller). Partner cross-functionally with Sales, Product, Security, and Finance to balance legal risk and business outcomes. Build contracting processes, policies, CLM integrations, and legal playbooks to scale operations and accelerate revenue while protecting the company.

Design and operate production infrastructure for high-scale systems, implementing services, optimizing performance, and improving developer tools.

As a Staff Research Engineer, you'll develop and optimize conversational AI models, lead research initiatives, mentor engineers, and integrate models into production systems.

The System Integrator Partner Lead will design and scale partnership programs focusing on G/SI partners, driving revenue and market growth.

Design and operate production infrastructure for high-scale systems. Collaborate with teams to architect solutions, ensure reliability, and optimize performance.

The Revenue Strategy & Operations Manager will lead go-to-market strategies, manage forecasts and KPIs, optimize performance, and drive operational efficiency across teams at Decagon.

Drive strategic clarity and operational excellence within the Product and Design organization by optimizing processes and facilitating decision-making.

Design and operate production infrastructure for high-scale, low-latency systems. Own and optimize services, supporting CI/CD practices and incident response.

The Customer Marketing Manager will create programs to enhance customer engagement, develop customer content, celebrate success milestones, support campaigns, and measure the initiatives' impact.