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Lead and grow a research engineering team developing conversational AI agents. Own the technical roadmap across model post-training, evaluation, safety, speech, and agent behavior; convert research ideas into measurable production programs; review architecture and experiments; ensure rigorous, reproducible engineering; and partner with infrastructure, platform, product, and customer teams to deploy reliable AI systems.

Own and scale Decagon’s paid social programs internationally, initially across EMEA. Manage LinkedIn, Meta, Reddit, X, and emerging channels; allocate six-figure monthly budgets; optimize campaigns; connect spend to pipeline and revenue; and develop attribution, testing, and repeatable playbooks. Partner with regional sales and demand generation teams on ABM, landing pages, and email while adapting programs to local markets, currencies, buying behavior, and GDPR requirements.

Build and maintain production internal tools, web applications, integrations, AI agents, MCP servers, and automation systems across Finance, Accounting, Legal, People, Recruiting, and Sales. Own projects end to end, automate billing and revenue processes, integrate internal systems with ERP and Salesforce, enable business users to create automations, and measure business impact.

Own and scale Decagon’s business systems ecosystem, including ERP, finance, HR, spend, and travel platforms. Manage architecture, configuration, integrations, access governance, data integrity, optimization, and administration. Design financial and operational workflows, automate manual processes using AI, lead system rollouts and upgrades, conduct user acceptance testing, train teams, and translate cross-functional business requirements into scalable solutions. Partner with Finance, Accounting, People, Legal, and Engineering while independently delivering complex initiatives in an ambiguous, fast-paced environment.

Own Decagon’s website as a product, including strategy, prioritization, roadmap, technical foundations, and international expansion. Build AI-powered growth tools, interactive demos, personalized experiences, marketing automation, and sales-intent agents. Establish conversion-rate testing infrastructure, partner cross-functionally with growth, engineering, and sales teams, and eventually hire and mentor specialists in website operations, SEO, and AEO.

Lead end-to-end product design for enterprise conversational AI experiences, including AI agent authoring, control, trust, chat, and voice interfaces. Frame ambiguous problems, conduct customer discovery, create polished concepts and prototypes, partner closely with product and engineering, and guide initiatives through launch and adoption. Contribute to design systems, team culture, hiring, and design practices while using Figma and AI coding tools to rapidly prototype on the codebase.

Designs, builds, and operates high-throughput streaming and batch data infrastructure for AI products. Responsibilities include developing Kafka, Flink, and Airflow pipelines; managing analytical data layers; optimizing query and pipeline performance; implementing Terraform and GitOps practices; improving observability, reliability, and cost efficiency; partnering with product and research teams; and participating in on-call operations and automation initiatives.

Own and scale paid social programs across EMEA (LinkedIn, Meta, X, Reddit, TikTok), align spend to regional sales pipeline, build attribution connecting spend to revenue, run structured tests, and support adjacent EMEA demand-gen (ABM, landing pages, email).

The Revenue Strategy & Operations Manager will lead go-to-market strategies, manage forecasts and KPIs, optimize performance, and drive operational efficiency across teams at Decagon.

Decagon seeks a Solutions Architect to guide enterprise clients in integrating their AI platform, ensuring business value through technical expertise.