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Generate quotes, enter and process orders, manage shipments and billing, qualify leads and track opportunities in the CRM, support Account Manager, build customer and vendor relationships, estimate and prepare scope proposals, occasionally visit job sites, and support team projects.

Provide high-level administrative and operational support to leaders: manage schedules, meetings, travel, expense reports, files, communications, and special projects. Serve as primary communication hub, maintain confidentiality, coordinate interviews, mentor junior staff, and ensure smooth departmental operations.

Process customer orders across phone, email, text, and counter channels; manage pricing and non-stock procurement; coordinate logistics; handle secure payments; maintain transaction records; recommend product alternatives; ensure service follow-through; and train junior associates to support operational excellence.

Receive, count, inspect, and store incoming shipments; record receiving data in company software; resolve discrepancies with vendors and purchasing; pack/unpack and deliver materials to designated areas; file purchase orders and follow safety and warehouse procedures.

As a Receiving Associate, you will receive, count, store items, record data, pack/unpack stock, and communicate with vendors to resolve delivery issues.

The Account Manager in the Accelerated Sales Program will undergo training to develop sales skills, prepare account plans, and sell White Cap products. This role involves classroom and on-the-job training while also interacting with team members and customers.

The Account Manager at White Cap builds relationships with clients, manages sales quotas, develops business plans, and resolves customer issues while driving sales through effective account management.

Manage supply chain optimization initiatives across multiple teams, drive data-driven decision making, mentor staff, and implement efficiency improvements.

The Account Manager Accelerated Sales Program includes participating in sales training, preparing account plans, selling products, processing orders, and learning from experienced team members.

Participate in a 6–12 month sales training program to develop outside sales skills. Build account plans, sell products, ride-along with sales leaders, enter and process orders, visit jobsites/offices, and operate a vehicle (MVR required).