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Assist financial advisors in daily operations, client relationship management, financial planning, and marketing activities to help clients achieve their financial goals.

Support recruiting processes for experienced advisors by auditing pre-hire candidate files, verifying GDC/AUM and CBAs, managing offers and Salesforce closeouts. Oversee advisor awards, payment processing, and loan documentation. Administer credit reports and Adobe Sign, manage candidate file retention and shared mailbox, coordinate search firm billing and invoice review, respond to legal requests, and act as team BUCL and Registered Principal Delegate as needed.

Partner with a Regional VP and external wholesalers to drive RiverSource insurance product sales via Ameriprise advisors. Proactively outbound/inbound calls, virtual and in-person presentations, territory business planning, use tools to create illustrations, maintain compliance/licensing, record sales activity, and meet regional sales goals.

Manage and grow the UX Research team; lead end-to-end qualitative and quantitative research across mobile and desktop; translate insights into actionable product and experience strategies; collaborate with product, design, and technology partners to create journey maps and service blueprints; present findings to senior stakeholders and mentor UX professionals.

Conduct branch and OSJ inspections, research and analyze risks, interview principals and advisors, report findings, recommend remediation plans, educate field personnel, escalate issues, partner with teams to improve compliance processes, and support department projects and operations.

Manage and resolve customer complaints and advisor error cases end-to-end, ensuring regulatory compliance (including FINRA reporting), negotiating settlements, recommending outcomes, coaching team members (including offshore), partnering with Legal and business stakeholders, and supporting process improvements to mitigate risk and ensure timely, accurate case handling.

The Senior Manager of Financial Reporting oversees regulatory reporting, ensures compliance, manages filings, and leads a team of accountants while driving strategic initiatives and internal controls.

The Data Enablement Lead will drive the enterprise data enablement strategy, ensuring effective data governance and management across various data domains while promoting scalable data products on cloud platforms like AWS and Snowflake.

The Administrative Assistant will support the operations of a financial planning office by managing scheduling, preparing communications, and assisting with client relations and office tasks.

Support advisors with client service, meeting preparation, financial planning deliverables, portfolio recommendations, account processing, custodial coordination, and compliance. Serve as primary contact for routine client inquiries, assist with trade coordination and reporting, and maintain accurate client records to ensure a professional client experience.