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Provides front desk and telephone coverage, answers and directs calls, greets and registers visitors, coordinates office vendors and maintenance, manages supplies, receives payments, performs clerical duties, and relays urgent information. Maintains a professional lobby and supports office policies, confidentiality, HIPAA compliance, employee and guest safety, and other departmental administrative tasks.

Manages enterprise learning and development programs, including needs assessments, instructional design, facilitation, onboarding, leadership development, change enablement, performance support, and learning evaluation. Partners with managers, HR, subject matter experts, and departments to improve employee capability and process adoption. Oversees projects, learning resources, records, budgets, continuous improvement, and direct-report supervision while applying modern learning technologies and delivery methods.

Develop, administer, and maintain compensation programs and guidelines. Conduct job analysis, wage grade design, salary benchmarking, market and internal equity analyses, and advise managers on pay decisions and compliance. Maintain compensation data in Workday and support HR strategic initiatives and compensation-related projects.

Develops, administers, and maintains compensation programs; processes compensation actions; conducts job analysis, salary surveys, benchmarking, and internal equity analysis; advises managers on pay decisions and compliance; maintains compensation data in Workday; leads compensation projects and partners with HR and business leaders to attract and retain talent.

Develops, administers, and maintains compensation programs; conducts job analysis, wage grade design, salary benchmarking, and internal equity analysis. Advises management on pay decisions, ensures compliance with federal/state laws, manages compensation data in Workday, conducts salary surveys, supports HR partners, and leads compensation projects to attract and retain talent.

Prepare consolidated GAAP and NAIC statutory financial statements, RBC calculations, and recurring tax provisions (ASC 740 / SSAP 101). Manage month-end entries, tax compliance across jurisdictions, audit/exam support, and process improvements including Workday reporting changes. Partner with external CPA firms and finance technology to automate workflows and ensure regulatory reporting accuracy.

Lead and optimize risk adjustment data submissions (CMS, HCCs, HEDIS), develop and maintain reporting, validate data integrity, oversee vendors, support audits (RADV), mentor analysts, and recommend process improvements to maximize risk scores and quality payments.

Lead regional sales team for PacificSource Health Plans, managing recruiting, training, performance, broker relationships, sales/retention, renewals negotiations, budgets, and cross-functional process improvements. Provide escalations, represent the company at events, and travel frequently to meet growth and profitability goals.

Lead regional sales operations for PacificSource Health Plans, managing and developing sales representatives and account managers. Drive solicitation, retention, broker relationships, target account strategies, and direct sales when needed. Oversee hiring, training, performance management, budgets, process improvement, underwriting analysis, and cross-department collaboration. Represent the company at community events and ensure compliance with licensing and HIPAA requirements. Travel approximately 40–50%.

Lead regional sales efforts for PacificSource by managing and coaching sales representatives and account managers, driving solicitation, sales, retention, and broker relationships. Oversee target account strategy, proposals, underwriting analysis, budgets, and departmental programs; handle escalations, negotiations, hiring, performance management, and cross-functional process improvements. Requires frequent travel and compliance with licensing and HIPAA rules.