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The Key Account Manager drives revenue growth and develops account-level business strategies within strategic construction and infrastructure accounts, fostering long-term relationships and facilitating multi-project deployments.

Provide high-level, proactive support to a senior executive by managing complex calendars, communications, travel, confidential matters, meeting materials, and stakeholder coordination. Anticipate needs, create systems to improve efficiency, and act as a trusted right hand, available beyond standard hours when required.

The Sales Director partners with the VP of Sales to enhance team performance, manage pipeline execution, support deal strategies, and ensure CRM accuracy. This role involves coaching sales teams, maintaining operational alignment, and facilitating new business growth while overseeing administrative support for the sales process.

The Account Manager will drive revenue by actively selling into existing accounts, engaging decision-makers, and managing sales processes. Responsibilities include prospecting, qualifying opportunities, and maintaining a healthy sales pipeline while meeting revenue targets.

Develop and maintain backend services and APIs using PHP (Laravel). Collaborate with teams, ensure secure and reliable data handling, and participate in code reviews.

The Sales Administrator supports the sales team with proposal preparation, CRM management, opportunity routing, and general coordination to ensure sales operations run smoothly.

Provide Level 1 technical support for camera-based and IP video systems, troubleshoot issues, and assist users with technical inquiries.

Responsible for designing and maintaining automated test suites for software reliability, collaborating with developers, and improving QA processes.

Responsible for maintaining and securing the corporate IT environment, optimizing Windows Server and Microsoft 365, managing Azure Entra ID, and providing Tier 2/3 support.

The Director of Operations oversees manufacturing and supply chain performance, leading cost-reduction initiatives, improving inventory management, and ensuring financial discipline to support profitability and growth.