Top Tech Jobs & Startup Jobs

Handles escalated customer issues, resolves service and supply problems, supports frontline contact center teams, and coordinates with technicians and management. Maintains customer data, manages workflow exceptions, assists with training and onboarding, creates knowledge articles, supports UAT, and recommends process improvements. Requires strong communication, conflict resolution, multitasking, and mentoring skills in a high-volume contact center environment.

Operates high-volume copiers, bindery and finishing equipment, scanning systems, postage meters, and mailroom tools. Sorts and distributes mail, ships and receives materials, maintains inventories and service logs, troubleshoots equipment, coordinates service calls, and supports occasional reception, filing, conference-room setup, building moves, and light maintenance. Requires customer service, shipping and receiving knowledge, basic computer skills, physical stamina, and the ability to obtain a TWIC card.

Leads operations for assigned global and vertical customer accounts, overseeing employees, service delivery, customer relationships, contractual performance, SLAs, P&L, profitability, and implementation initiatives. Drives talent development, operational effectiveness, process improvement, change execution, vendor coordination, risk management, and business retention. Identifies service growth opportunities and ensures consistent standards across multi-site client portfolios.

Operates copying, scanning, mailing, shipping, and fulfillment equipment in a customer-site office environment. Maintains copier areas, service logs, inventories, and quality checks; distributes mail and supplies; coordinates service calls; performs filing, document finishing, conference room setup, and deliveries. Provides customer assistance regarding job status and feasibility while handling equipment issues and basic maintenance. Requires computer proficiency, customer service, organization, communication, and the ability to lift up to 50 pounds.

Manages daily operations for a small- to medium-sized site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; ensures staffing, service quality, SLAs, audits, customer satisfaction, reporting, and contractual obligations. Leads employee coaching, training, performance management, and career development while identifying workflow improvements and resolving pricing, ordering, and invoicing issues.

Leads strategic sourcing and procurement across IT and other indirect spend categories. Responsibilities include market analysis, supplier selection, RFPs, contract negotiation, supplier performance management, risk mitigation, category strategy, stakeholder engagement, and cost savings. The role manages vendor relationships, evaluates total cost of ownership, ensures policy and regulatory compliance, and presents sourcing recommendations to leadership.

Manages daily operations for a small- to medium-sized client site, including contracted copy, courier, print, hospitality, imaging, and mail services. Leads and develops employees, manages performance and staffing, ensures service quality and SLA compliance, maintains customer relationships, supports financial and operational goals, and prepares reporting and business reviews. The role also drives process improvement, resolves service issues, and ensures compliance with company policies, safety requirements, and contractual obligations.

Operates high-volume printing, copying, inserting, binding, mailing, shipping, and receiving equipment and processes. Sorts and distributes mail, maintains equipment and service logs, tracks supplies, performs quality checks, handles customer requests, delivers completed jobs, and supports filing, room setup, housekeeping, and light maintenance. The role requires troubleshooting, physical handling of materials up to 50 pounds, and flexibility for multi-shift, weekend, overtime, and emergency work.

Manages daily operations for a single-person office services site, including mailroom, copy, scanning, courier, reception, shipping, and hospitality services. Operates office and mail equipment, handles customer interactions, manages work orders, inventory, vendors, reports, conference room resources, and service-level commitments. Requires basic technical aptitude, customer service skills, communication abilities, and occasional physical handling of materials up to 50 pounds.

Manages daily operations for a single-person office services site, including mailroom, copy, scanning, courier, reception, shipping, and hospitality services. Operates office and imaging equipment, manages supplies and work orders, coordinates vendors and facilities, schedules conference rooms, supports audiovisual resources, maintains customer communications, collects operational data, and prepares reports. Requires customer service, organization, basic technical aptitude, and the ability to lift up to 50 pounds.