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Drives B2B sales growth and market share across an assigned territory by managing travel agency relationships, executing sales strategies, conducting training, and supporting marketing initiatives. The role manages agency accounts, territory budgets, co-op marketing, CRM data, reporting, webinars, trade shows, and partner events. It collaborates with sales leadership, strategic partners, and marketing while serving as a trusted advisor to travel agents. This remote position requires 50–70% travel and extensive independent field engagement.

Lead development and maintenance of a program management system for guest-experience initiatives. Build tools and dashboards, select digital platforms, manage budgets and timelines, coordinate cross-functional stakeholders, onboard vendors, produce executive reports, and ensure on-time, on-budget delivery through concept, validation, implementation, and post-launch optimization.

Leads contract lifecycle management for North America Supply Chain agreements, including drafting, negotiation, execution, compliance, renewals, and termination. Partners with Legal, Sourcing, Finance, Compliance, Risk, Privacy, stakeholders, and suppliers to manage approvals and contractual risk. Improves contracting processes, systems, templates, workflows, training, and metrics; oversees contract repositories and best practices. Manages, coaches, and develops a team of three contracting professionals while balancing workloads and resolving process issues.

Lead end-to-end digital product management for guest-facing mobile and web experiences, owning strategy, roadmap, UX/UI, backlog, Scrum delivery, analytics, ship rollouts, stakeholder alignment, and continuous improvement to drive revenue and guest satisfaction.

Sell Princess Cruises and related travel products through primarily outbound calls. Build long-term guest relationships, qualify vacation needs, secure bookings, upsell products, document interactions in CRM, meet sales and revenue targets, and follow company policies and promotional campaigns. The role also involves managing leads, attending team and coaching meetings, providing campaign feedback, and working onsite in Fort Lauderdale before relocating to Miramar.

Supports revenue decision-making through booking trend, pacing, market, destination, promotion, pricing, and inventory analysis. Maintains dashboards, reports, visualizations, and destination fill plans; monitors performance and identifies risks or opportunities. Partners with Revenue Management, Sales, and Commercial teams to provide actionable recommendations. Ensures reporting accuracy, data integrity, and consistent analytical outputs while supporting recurring reporting cycles in a fast-paced environment.

Generates and grows corporate, charter, and incentive sales for Carnival Cruise Line. Manages assigned accounts, develops new business, oversees the full sales lifecycle, negotiates contracts, maintains CRM records, represents the company at industry events, and coordinates ship inspections and program execution with internal and shipboard teams.

Analyzes entertainment operations data, including guest satisfaction, revenue, budgets, expenses, reconciliations, demographics, and recruiting KPIs. Builds reports and dashboards using financial, survey, and business intelligence tools; identifies trends and root causes; supports forecasting, budget decisions, and operational improvements. Collaborates with Finance, IT, and Entertainment leadership to ensure accurate reporting and informed decision-making.

Leads multiple product engineering teams delivering high-scale web, mobile, and backend eCommerce products. Owns technical strategy, architecture modernization, delivery execution, operational excellence, security, compliance, and engineering standards for guest-facing cruise booking and pre-cruise purchasing experiences. Manages engineering leaders and staff, hiring, performance, budgets, vendors, risk mitigation, and cross-functional partnerships while promoting DevOps, automation, testing, innovation, and continuous team development.

Supports global maritime OT cybersecurity compliance by maintaining frameworks, procedures, controls, and documentation; assessing and tracking risks; assisting audits, incident response, remediation, and training; monitoring compliance metrics; and coordinating with IT, Legal, and maritime operations teams. The role requires in-office work in South Florida Monday through Thursday, with less than 25% travel and likely shipboard travel.