Top Tech Jobs & Startup Jobs

Lead governance and optimization of the enterprise social listening program to identify guest sentiment, reputational risks, and emerging issues. Define keywords, tagging, escalation criteria, and reporting methodologies; translate insights into strategic recommendations for PR, Social Care, Guest Services, and Brand leadership. Monitor and refine listening standards and tools to support crisis readiness and brand protection across global markets.

Process and audit multi-site, multi-currency payroll for 40,000+ employees, handle adjustments, reconciliations, tax withholdings, banking/payments, resolve wage inquiries, support audits, maintain records, and collaborate with HR, paymasters and management to ensure compliance and optimize payroll processes.

Lead end-to-end content operations for carnival.com targeting non-booked guests: plan, create, implement, maintain and optimize content with cross-functional teams, ensure SEO/ADA/compliance, mentor content staff, manage CMS/ecommerce implementations, run analytics and A/B testing, and drive process improvements.

Lead strategic logistics sourcing across multiple cruise brands, driving cost savings, supplier management, contract negotiation, and implementation of global best practices. Oversee a team, develop savings plans, manage key supplier relationships, execute the 7-step sourcing process, and support cross-functional stakeholders while ensuring supply continuity and performance tracking.

Lead loyalty program strategy and execution for Holland America Line and Seabourn, driving guest segmentation, benefit optimization, personalized communications, and KPI reporting. Partner cross-functionally to align loyalty with commercial goals, manage budgets and vendors, analyze campaign performance, and innovate loyalty offerings to boost retention, rebooking, and lifetime value.

Serve as primary finance business partner for IT cost centers, owning budgeting, forecasting, month-end close, variance analysis, and long-range planning. Monitor spend, identify risks and opportunities, support supplier and labor cost management, deliver executive reporting and actionable insights, and drive process improvements and cross-functional collaboration with Accounting, Procurement, HR, and operational leaders.

Owns CRM and sales systems product roadmaps (Oracle Sales Cloud, Salesforce Marketing Cloud, Loyalty program). Liaises with IT and vendors, supports UAT, documentation, training, vendor relations, budget tracking, and scrum overflow to drive adoption and sales channel efficiency.

Lead change and communications across the MAST transformation portfolio. Develop and execute change strategies and communications, run impact and readiness assessments, engage and coach stakeholders and sponsors, integrate change into PMO governance, measure adoption, report insights to leadership, and maintain frameworks and playbooks to drive adoption and continuous improvement.

Support Corporate Support financial planning and month-end close: prepare journal entries, balance sheet reconciliations, produce internal reports, assist forecasting and annual operating plan, perform transactional research and UAT for reports/system changes.

Manage and execute stakeholder engagement plans across Caribbean markets. Coordinate meetings, workshops, reporting, and relationship-building with governments, communities, industry partners, and internal teams. Track engagement records, provide briefings, and produce periodic management reports while supporting shoreside and shipboard collaboration.