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Analyze gas-path performance data to identify premature engine deterioration, recommend OEM-compliant maintenance, provide technical customer support, validate system features, support product development, and maintain records and OEM knowledge.

Analyze gas-path performance data to identify premature engine deterioration, recommend OEM-approved maintenance, provide technical customer support, validate system functionality, suggest product improvements, and document customer communications.

Build and maintain scalable full-stack enterprise web applications using .NET, Angular, and ExtJS. Responsibilities include architecture, coding, code reviews, testing, performance optimization, troubleshooting, deployment, and collaboration with product, design, and QA teams. The role also uses AI coding assistants and LLM-based tools for development, refactoring, testing, and documentation. Candidates need 5+ years of professional .NET and Angular experience, cloud experience, and familiarity with Agile, databases, APIs, and automated testing.

Manage and grow a portfolio of aviation-industry customers through retention, renewals, expansion, cross-selling, and upselling. Build executive relationships, conduct business reviews, drive product adoption, identify risks, and develop customer success and account growth plans. Maintain CRM records, forecasts, and pipelines while collaborating with Product, Support, Marketing, Revenue Operations, and leadership. Provide aviation market intelligence and customer feedback, with travel of up to 25%.

Design, build, scale, and maintain enterprise web applications using .NET and Angular. Lead technical design and architectural decisions, optimize application performance, implement automated testing, troubleshoot production issues, and manage the software lifecycle. Collaborate with cross-functional teams, mentor engineers, improve engineering practices, and champion AI-assisted development using coding assistants and LLM-based tools.

Support and administer Salesforce and HubSpot for Sales, Marketing, and Customer Success; ensure data quality; produce weekly sales reporting and Power BI financial reports; route and qualify leads; maintain process documentation; manage shared inbox and marketing operations; identify and implement AI tools to automate reporting and operational tasks.

Analyze gas-path performance data to detect premature engine deterioration, recommend OEM-compliant maintenance, provide technical support to customers, validate system functionality and new features, and help develop products while maintaining customer records and engine maintenance knowledge.

Lead customer implementations and onboarding for the Quantum platform, configure software to fit customer workflows, deliver instructor-led and remote training, manage project plans and timelines, conduct optimization reviews, coordinate cross-functional teams, resolve escalations, and travel up to 50% for onsite implementations and training.