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Lead and support standardized QMS implementation for Thermoforming plants: manage compliance documentation, certification audits (ISO 9001, FSSC 22000), supplier quality, customer complaints, change control, data trending/statistical analysis, and root-cause projects (DMAIC). Act as super-user for quality systems, maintain compliance databases, produce scorecards/reports, and travel ~50% to support sites.

Produce and manage packaging artwork assets for print: build files to brand guidelines, perform reprographics and colour separations/retouching, lead artist team, ensure Right First Time quality, manage projects, coach staff, and support client interactions and continuous improvement.

Responsible for plant-level employee relations, recruiting, onboarding, compensation administration, union relations and grievance handling, compliance with employment laws, training delivery, workforce planning, and partnering with management to improve talent and succession at the Franklin Park manufacturing site.