Top Tech Jobs & Startup Jobs

Delivers post-sales network engineering services, including requirements assessment, solution design, equipment staging, configuration, testing, deployment, documentation, and client coordination. Manages complex data center networking environments involving routers, switches, firewalls, load balancing, DMZs, DDI, routing protocols, and modern switching architectures. Collaborates with clients, vendors, Smart Hands, project managers, and internal teams to meet service-level objectives, resolve issues, improve deployment processes, and enhance service delivery.

Coordinates client delivery projects by managing tasks, schedules, deliverables, documentation, stakeholder communications, reporting, and change control. Supports payroll, onboarding, material ordering, requirements gathering, testing, and operational transitions. Analyzes project performance data, monitors delays, prepares reports and presentations, and identifies process improvements. The role requires onsite second-shift availability, strong organization, communication, analytical skills, and proficiency with project management and business software.

Coordinate domestic and international shipping, routing, delivery tracking, warehouse operations, inventory control, receiving, staging, and order quality assurance. Communicate with customers, vendors, sales, operations, suppliers, engineering, and 3PL partners. Process compliance documentation, resolve accounts payable issues, maintain material trackers and reports, and implement process improvements. The role requires second-shift availability and strong organizational, analytical, reporting, and problem-solving skills.

Coordinates client delivery projects by managing tasks, schedules, documentation, deliverables, stakeholder communications, materials, and status reporting. Supports payroll, onboarding, requirements gathering, testing, vendor coordination, budget and resource analysis, change control, and process improvement. The role works onsite with technical and operational teams to maintain project quality, accuracy, timeliness, and alignment with PMO standards.

Coordinate domestic and international shipping, routing, deliveries, freight tracking, warehouse activities, inventory control, and customer and vendor communications. Process compliance documentation, manage material trackers and reporting, resolve accounts payable issues, and support order staging, quality assurance, receiving, and put-away. Use SAP and Microsoft Office to maintain accurate records, control costs, solve logistics problems, and implement process improvements across suppliers, sales, operations, product engineering, and third-party logistics partners.

Build and integrate enterprise AI solutions using pre-trained LLMs, RAG architectures, traditional machine learning, AI agents, and deterministic logic. Develop backend APIs, React interfaces, data pipelines, and integrations with ServiceNow, SAP, Salesforce, and Azure. Support testing, deployment, monitoring, documentation, and workflow orchestration using LangChain and n8n while collaborating with AI, data, and platform teams.

Develops short- and long-term workforce forecasts across multiple accounts, translating workload, ticket volumes, work orders, sales pipeline, and growth projections into staffing plans. Coordinates resource allocation, monitors capacity against demand, supports project staffing and ramp-up, and identifies coverage risks. Partners with operations, sales, account teams, and project managers to maintain SLA performance and optimize staffing levels.

Leads the full lifecycle of large data center construction projects, including field operations, scheduling, budgeting, contracting, safety, quality control, change management, vendor performance, and stakeholder communication. Owns structured cabling and physical-layer QA/QC, EHS compliance, risk mitigation, service delivery, reporting, and process improvement. Coordinates cross-functional teams, clients, subcontractors, and senior leaders while driving project execution, operational excellence, and continuous improvement.

Provide first-level technical and customer support through chat, phone, and ticketing systems. Prioritize, classify, escalate, troubleshoot, and resolve incidents while coordinating with engineering, product teams, internal departments, and business partners. Monitor ticket volumes, meet service-level KPIs, and work varied shifts. The role requires technical support experience with cabling, KVM, multimedia, networking, rack enclosures, video switching, AV over IP, and audio/video signal transmission.

Designs and proposes multi-site network rollouts, managed services, infrastructure refreshes, structured cabling, Wi-Fi surveys, and wireless access point deployments. Partners with sales, delivery teams, clients, and technical SMEs to develop bids, pricing, execution strategies, support models, and technical presentations. The role modernizes legacy infrastructure, plans scalable support frameworks, ensures standardized deployments, and delivers solutions across network, server, storage, cloud, virtualization, unified communications, and mobility environments.