Top Tech Jobs & Startup Jobs

Lead indirect tax compliance and filings (US sales & use, VAT/GST, DST), optimize tax systems and NetSuite workflows, manage nexus tracking and exemption certificates, support audits, reconcile tax GL accounts, and partner cross-functionally to integrate tax into product, billing, and finance processes.

Lead and scale the global certification program: manage Certification Specialists, enforce proctoring integrity, optimize exam operations, update curriculum with Product and Academy, resolve appeals, and build scalable processes to grow the certification ecosystem.

Proactively reach out to at-risk customers via calls and emails to diagnose issues, handle objections, and retain accounts. Monitor signals (HealthScore drops, payment failures, cancellations, low usage), log interactions in CRM, recommend plan optimizations or reactivations, escalate recurring issues, and provide feedback to leadership to reduce churn and support revenue retention.

Lead and scale a global, remote community team to ensure 24/7 engagement and moderation across multiple channels. Define KPIs, enforce moderation frameworks, coordinate incident communications, relay product feedback to PMs, run advocacy and gamification programs, and report community health to leadership.

Coordinate the launch of local chapters and events, support community engagement and operations, maintain documentation, and ensure compliance. Act as a point of contact for chapter leaders and manage logistics for events.

The Office Administrator is responsible for maintaining a well-organized office, welcoming guests, managing office logistics, and supporting workplace operations to ensure a professional environment.

Manage end-to-end accounting operations including endorsements, month/quarter/year-end close, reconciliations, cash management, invoicing, and audit support. Drive automation and process improvements, leverage AI tools for workflows and analysis, administer NetSuite reporting, FloQast close processes, and support Ramp expense optimization while collaborating cross-functionally on fintech integrations and special projects.

Own monthly budget-vs-actuals and consolidated reporting, produce Board and investor materials, maintain rolling P&L/balance sheet/cash flow forecasts, build scenario analyses, support pre-IPO readiness, and improve FP&A processes and tooling through automation and dashboards.

Lead UX research to improve usability, consistency, and product-market fit. Conduct competitive audits, synthesize user feedback and analytics, run usability studies, contribute to design systems, produce UX artifacts, and partner with product, engineering, and design to drive user-centered improvements.

Lead Spanish-language customer implementations: translate requirements into implementation and migration plans, execute integrations, build onboarding playbooks, drive adoption and consulting milestones, deliver training/webinars, and collaborate cross-functionally to ensure successful product adoption and renewals.