Top Tech Jobs & Startup Jobs

Coordinates litigation support operations by triaging and routing tickets, managing Zendesk and phone communications, monitoring job milestones, requesting vendor updates, and keeping clients informed. Resolves cross-functional issues, escalates urgent requests, maintains accurate case records, and supports knowledge-base and meeting-note projects. The role requires organized, precise handling of high-volume, deadline-driven workflows and familiarity with legal documents and eFiling or case-management platforms.

Process high-volume invoicing, research billing discrepancies, identify error patterns, make real-time judgment calls, and collaborate with billing and cross-functional teams. The role requires speed, accuracy, critical thinking, attention to detail, and learning billing, legal technology, and operations platforms. Schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. ET, with one Saturday per month.

Coordinates the end-to-end retrieval of medical records, including assembling request packets, obtaining provider pre-payments, shipping documents, processing incoming mail, tracking shipments, and maintaining accurate records. Works independently onsite while coordinating with remote teams and Finance. Ensures HIPAA compliance, protects sensitive documents, manages supplies, monitors multiple cases, and escalates issues promptly.

The Revenue Operations Manager supports the Outside Sales organization by optimizing HubSpot workflows, maintaining data hygiene, and building pipeline, forecast, and performance dashboards. The role partners with Sales Directors on territory planning, target setting, activity management, sales processes, and operational bottlenecks. Responsibilities also include documentation, training, new-hire onboarding, and cross-functional alignment of sales systems and standards. This remote individual contributor role requires strong analytical, organizational, communication, and CRM skills.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Leads Steno’s Total Rewards, HRIS, and People Data function. Responsibilities include building compensation, benefits, bonus, equity, job architecture, HR systems, analytics, and recognition programs; ensuring compliance and competitiveness; partnering with IT and business leaders; managing vendors and budgets; and developing a high-performing team.

Owns end-to-end planning and execution of Steno’s internal corporate meetings and events, including sourcing, venue and hotel contract negotiations, budgeting, forecasting, invoicing, supplier management, and onsite delivery. The role manages multiple concurrent programs, builds preferred vendor networks, coordinates stakeholders, and advises senior leaders on scope and risk. It reports to Field Marketing and supports the broader events portfolio when needed.

Supervise a remote team of eight support agents, manage scheduling and coverage, oversee QA and coaching, resolve escalations, analyze support KPIs to improve performance, and partner with the Customer Support Manager to refine workflows, routing, and external communications.

Own the full sales cycle selling Steno solutions to law firms via high-volume outbound outreach. Manage KPIs, follow the sales playbook, close deals, coordinate onboarding, gather product feedback, and attend company events to build client relationships. Remote role operating 10:00 a.m.–6:00 p.m. ET.

Support strategic financial planning through building and maintaining financial models, preparing reports and presentations, partnering with cross-functional teams, handling custom pricing requests and negotiations, analyzing pricing and market trends, and contributing to special projects to support company growth.