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Handle inbound/outbound customer calls, emails, and chats to resolve billing inquiries, negotiate payments, set up payment plans, process payments, and perform account reconciliation. Maintain accurate account notes, follow-up on delinquent accounts, prepare invoices and journal vouchers, assist with credits/refunds, and comply with PCI and collection laws. Collaborate with leads and management as needed.

Support planning, execution, and optimization of paid media campaigns (notably AMS). Manage campaign scheduling, track timelines, maintain seasonal advertising grids, research vendors, monitor performance and recommend optimizations, coordinate deliverables with internal teams and external vendors, and keep organized documentation using Google Workspace.

Sell Scholastic Education Solutions to school districts by building stakeholder relationships, qualifying and closing large opportunities, managing accounts in CRM, responding to RFPs, demonstrating products, and meeting sales goals. Role requires territory development and up to 60% travel.

Lead a field sales organization (~30 people) responsible for ~$75M revenue. Build territory and pipeline strategies, drive sales execution, coaching, forecasting, and cross-functional alignment. Use data, Salesforce and sales ops to measure performance, close large deals, and expand account penetration across half the country.

Provide high-level executive support to the Chief Marketing Officer and marketing leadership, managing complex calendars, communications, travel, expenses, and meeting preparation. Coordinate leadership team operations, cross-department projects, office logistics, events, and confidential matters, ensuring smooth day-to-day functioning of the marketing department in a hybrid NYC environment.

Lead and optimize Sales Operations to improve revenue effectiveness across GTM channels. Own revenue tech stack, sales processes, territory and comp planning, reporting, analytics, enablement, and cross-functional alignment to drive bookings, forecast accuracy, and scalable growth.

Territory sales role selling Scholastic education solutions to K-12 districts. Build and maintain stakeholder relationships, identify needs, prepare RFPs, demonstrate products, close large opportunities, maintain CRM records, and grow revenue across assigned accounts. Role requires frequent travel (up to 60%).

Lead and develop a team of 8–10 inside sales reps to meet revenue goals through coaching, pipeline management, targeted sales campaigns, and cross-functional collaboration. Use Salesforce, Power BI, and call data to analyze performance, forecast sales, and create action plans. Partner with marketing and other teams to develop materials and identify growth opportunities. Implement policies, run contests, and present weekly pipeline and forecast updates to Sales Director.

Sell Scholastic Education Solutions to school districts by developing and maintaining district relationships, identifying opportunities, preparing RFPs, demonstrating products, closing sales, and documenting activity in CRM. Serve as lead for assigned districts, address customer needs, expand account penetration, and meet sales targets. Role requires travel up to 60%.

The Editor will create and manage engaging nonfiction articles and resources for first graders, ensuring alignment with educational standards, collaborating with teams, and overseeing junior staff.