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Performs specialized operational functions in a logistics site: troubleshoot processes, make operational decisions (demand planning, supplier/customer interactions), train and supervise staff, support system/process development, perform administrative tasks, and implement continuous improvement/LEAN initiatives. May float across shifts and interact with carriers/customers as needed.

Manage material availability and inventory control for GM LLP account: follow up purchased parts, coordinate suppliers, track critical parts and containment plans, arrange alternative sourcing or spot buys, manage truck load logistics, maintain MGO inventory data and exceptions to prevent production interruptions.

Participation in a rotational operations management trainee program overseeing fleet maintenance scheduling, customer relationship management, asset utilization, sales collaboration, and cost control. Trainees coordinate across Maintenance, Asset Management, Sales, and Marketing, drive operational efficiency, and relocate within the business unit after training.

The Customer Engagement Manager manages assigned accounts, develops customer relationships, educates on services, and meets sales quotas while ensuring customer satisfaction and account growth.

Manage assigned commercial accounts, grow customer adoption of Ryder services (lease, maintenance, financing, fleet management, dedicated carriage) using Ryder sales process. Maintain regular customer contact, develop penetration plans, ensure contract delivery, monitor satisfaction, conduct reviews, anticipate and resolve issues, mentor sales staff, and collaborate across Ryder teams to identify opportunities and transitions.

Manage supplier communications, track and expedite purchased parts, maintain inventory levels in MGO, develop containment plans for critical parts, arrange alternative sourcing and logistics to prevent manufacturing interruptions, and perform related inventory and scheduling tasks.

Support material availability and inventory control for manufacturing by managing supplier communications, tracking critical parts, executing containment plans, arranging alternate sourcing or spot buys, coordinating truck pickups and load adjustments, maintaining inventory records in MGO, and ensuring uninterrupted production. Perform investigations and inventory adjustments, document exceptions, and make independent operational decisions to meet production schedules.

Supervise and coordinate day-to-day logistics, manage staff schedules, coach and evaluate team members, monitor KPIs, collaborate with customers and management to improve processes, ensure health, safety, and labor relations compliance, and provide training and orientation for warehouse operations.

Traveling Supply Chain Operations Specialist provides specialized logistics support across customer sites (90% travel). Responsibilities include troubleshooting processes, decision-making on demand planning and supplier/customer interactions, training and supervising associates, performing system/process administration, using WMS and MHE, ensuring OSHA/DOT compliance, and implementing continuous improvement/LEAN initiatives to prevent inventory loss and improve operations.

Manage end-to-end leave of absence cases for US and Canada using ServiceNow and Workday. Perform intake, eligibility checks, review medical certifications, approve/deny leaves, counsel managers and employees, maintain case documentation, and ensure compliance with federal and state leave laws.