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Implement and govern Microsoft 365 Copilot, Power Platform, and Microsoft Fabric by defining access controls, approval workflows, ServiceNow catalogues, and security compliance. Translate platform capabilities into auditable, ticket-driven services, troubleshoot agent and licensing issues, coordinate with security and Microsoft support, and maintain governance documentation, tracking, and production-readiness activities.

Deliver and support Curam implementations: lead technical workshops, produce functional/technical designs and prototypes, develop and unit test Curam extensions in a J2EE environment, configure application servers and integrations, use Eclipse, and support system operations and troubleshooting.

The Curam Business Consultant role involves consulting responsibilities centered around Curam technologies, with responsibilities yet to be defined.