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Provide inbound/outbound phone and email support for furniture repair claims: create and monitor claims, review inspection packets, determine coverage, authorize services or parts, facilitate repairs or settlements, and guide retailers and customers (Spanish communication required).

Provide inbound/outbound support for furniture warranty and claims: answer calls and emails, create and monitor claims, review inspection packets, authorize repairs or parts, recommend settlements or exchanges, and guide retailers through the portal while maintaining accurate documentation and high customer service.

Manage commercial insurance accounts for non-profit emergency service organizations: handle new business submissions, review policies and endorsements, reconcile to binders/expiring policies, prepare underwriting data and proposals, maintain client/producer/underwriter relations, ensure continuous proper coverage, and oversee all account administration.

The Marketing Coordinator supports the NY Marketing department by coordinating activities, assisting with content, managing timelines, and completing clerical tasks to ensure smooth operations.

The Policy Administration Specialist supports policy issuance by assembling documents, manual rating, maintaining accuracy, and assisting with the implementation of the Policy Administration System.

Lead and optimize the operational backbone of a delegated underwriting insurance program, managing internal teams and overseas outsourcing partners, coordinating with carriers, regulators, and parent company functions, resolving cross-functional issues, and owning special projects to improve workflows and compliance.

The Account Manager will provide service to clients in insurance, including policy examination, marketing, and maintaining client relations for emergency service organizations.

The Underwriting Assistant assists in evaluating eligibility for commercial insurance submissions, supporting senior underwriters, and documenting underwriting decisions. They must have knowledge of commercial auto and package risks, along with relevant insurance administration experience.

Handle inbound client calls and emails for the Rental Team, process endorsements and bind requests, maintain accurate policy records, and resolve system issues while ensuring compliance and excellent customer service.

Sell multi-carrier personal lines insurance via inbound/outbound calls and email. Explain coverages, calculate quotes, complete applications, follow up on pending transactions, maintain product knowledge, meet sales targets, and contribute to retention and process improvement.