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The Insurance Product Manager leads product strategy, development, market research, and cross-functional collaboration to create competitive pet insurance products. They ensure compliance, drive innovation, and engage stakeholders while managing the full product lifecycle.

Own product strategy and roadmap for customer-facing platform capabilities. Lead discovery, define requirements with Engineering, collaborate with UX/Data/Marketing, run A/B tests and analytics, and deliver scalable experiences that improve acquisition, engagement, and retention for millions of pet parents.

Manage product features and roadmaps for pet-health platforms, author product requirement documents and technical specs, scope and manage partner-facing APIs and integrations, coordinate cross-functional delivery, perform market and competitor analysis, and measure product performance working with data engineering.

The Senior Technical Product Manager defines and governs technical solutions across multiple systems and platforms, partnering with various teams to ensure alignment with business needs and enterprise standards, while managing risks and technical requirements.

The Sr Director oversees the enterprise strategy, operations, and technology of the core insurance platform, ensuring compliance, scalability, and integration while leading a multi-year development plan. Responsibilities include architecture governance, delivery oversight, and risk management of insurance IT functions.

The Product Analyst will analyze product performance, develop reports, and collaborate with stakeholders to enhance pet insurance offerings through data-driven insights.

Lead global merchant acquiring and payment acceptance strategy and operations. Own onboarding, KYC/KYB, fraud, disputes/chargebacks, vendor management, risk governance, controls, settlement/reconciliation, reporting, and cross-functional partnership to ensure compliant, scalable, and profitable payments.

Lead portfolio performance and pricing strategy for multiple pet insurance brands. Use GLM, actuarial and predictive analytics to optimize growth, profitability, retention, and competitive positioning. Partner cross-functionally with Actuarial, Underwriting, Data Science, Finance, Product Ops, and MGAs to develop pricing, underwriting, and product initiatives, support regulatory filings, and deliver data-driven recommendations to senior leadership.

The Technology Program Manager leads strategic technology initiatives for core insurance platforms, ensuring effective execution and coordination across multiple teams while driving transformation initiatives in policy administration, billing, and claims processes.

Lead North America B2B sales expansion and commercial operations for pet-focused software and microchipping products. Build and scale sales teams, drive partner acquisition and retention, optimize end-to-end B2B operations (contracting, fulfillment, billing, inventory), implement CRM/RevOps systems, and collaborate cross-functionally with product, marketing, and finance to accelerate revenue, launch products, and improve partner outcomes.