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Supports the Office of Global Engagement’s financial and administrative operations across university campuses. Responsibilities include preparing and monitoring program budgets, reconciling travel expenses and procurement cards, processing payments, supporting students with financial transactions and aid, coordinating travel and program activities, tracking performance data, maintaining records, and assisting with communications and reporting.

Develops marketing communication strategies for prospective students, collaborates with digital, social media, and creative teams, and creates content including email copy, blog posts, newsletters, and articles. Sources student, faculty, and alumni stories, manages communication resources and content databases, maintains degree-specific playbooks, and ensures materials align with recruitment goals and university policies.

Processes, verifies, codes, and reconciles invoices, payment requests, expense reports, and supplier accounts. Ensures compliance with university policies, IRS regulations, and 1099 reporting requirements. Maintains supplier records, investigates invoice and purchase order issues, generates payment files and remittance information, monitors account balances, prepares monthly financial reports, and supports fiscal year-end closing and university accounting operations.

Creates and oversees prospective student communications across email, print, digital, and social channels. Develops email copy, blog posts, newsletters, articles, and other marketing content; identifies student, faculty, and alumni stories; manages communication strategies, content databases, degree-specific playbooks, and communication flows. Collaborates with enrollment marketing, digital, social media, creative services, and internal stakeholders to support enrollment initiatives.

Provide front-line, student-centered reception and administrative support for the Center for International Education. Manage inquiries, office operations, records, supplies, and basic reporting while supporting international student services, study abroad programs, and departmental communications.

Design, implement, administer, and support the university's enterprise LAN/WAN, wireless, voice, and telecom infrastructure. Monitor and troubleshoot network performance, support projects and campus deployments, coordinate cabling for construction, consult with stakeholders, document processes, and ensure high availability and compliance.

Evaluates students’ academic progress from admission through graduation, including transfer credits, course substitutions, degree audits, GPAs, transcripts, and graduation eligibility. Advises students on academic programs, policies, catalogs, and requirements; updates student records in Campus Solutions; processes grades, diplomas, degree postings, and verification letters; and supports registration, orientation, admissions, and commencement activities.

The Instructional Designer I is responsible for producing high-quality online courses, coordinating development activities, and collaborating with various teams to innovate learning solutions.

Provides faculty mentoring, course reviews, instructional observations, professional development, and evidence-based teaching guidance. Researches instructional technologies and pedagogical resources, develops instructional materials, and collaborates with faculty, instructional designers, college leaders, and university departments. Evaluates instructional data and trends to support course and teaching improvements while maintaining knowledge of pedagogy, curriculum, policies, and the scholarship of teaching and learning.

Provides in-person, virtual, and electronic reference services; delivers synchronous and asynchronous library instruction; develops information literacy resources and online learning objects; supports faculty liaison relationships; and collaborates on collection management, library promotion, events, and cross-departmental initiatives. The role serves residential and online students and requires regular business hours, including nights and weekends.