Provides organization-wide leadership for contractual compliance, quality assurance, data governance, performance monitoring, reporting, audit readiness, corrective action, and continuous improvement across a large multi-site human services organization. Partners with executive and program leadership to establish accountability, standardize policies, ensure data integrity, meet reporting deadlines, deliver training, and use performance insights to improve services and strategic decision-making.

Provides clerical and office-management support to program leadership and staff, including reception, data entry, case-file management, purchasing, inventory, budget tracking, document preparation, travel coordination, reporting, and client follow-up. Maintains accurate records, supports compliance with state and federal requirements, participates in outreach and training, and provides occasional on-call services. Requires administrative experience, strong Microsoft Office skills, a valid Texas driver’s license, reliable transportation, and successful background and drug screenings.