Leads Cochlear Americas’ accounts receivable function, overseeing B2B collections, cash application, credit management, customer escalations, and team development. The role establishes controls, processes, service standards, reporting, and credit-risk practices while partnering with Finance, Accounting, Treasury, Sales, and field leadership. Responsibilities include improving month-end close and forecasting, monitoring receivables metrics, resolving disputes, ensuring compliance with debt collection requirements, and driving continuous improvement.