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Leads an employee benefits client experience team by managing, coaching, and developing colleagues; executing client segmentation and retention strategies; improving workflows and service delivery; overseeing integration projects; managing insurance carrier relationships; and ensuring operational consistency, profitability, and client satisfaction. The role requires insurance expertise, state insurance licenses, leadership experience, and familiarity with agency management or CRM systems.

Manage insurance product development, enhancements, market expansion, and regulatory compliance for MSI’s Multifamily segment. Analyze product performance, profitability, competitors, pricing, coverage, filings, and market trends. Build product roadmaps, lead cross-functional initiatives, collaborate with distribution, actuarial, claims, technology, compliance, and data teams, and provide strategic recommendations to executives. The role includes using statistical analysis, Excel, and SQL to improve growth and financial results.

Manages marketing and client service processes for a senior living insurance book of business. Leads service teams, supports renewals and prospect presentations, analyzes financial and claims data, prepares submissions and client materials, evaluates quotes, oversees sold-business implementation, reviews policy documents, and supervises workflow support staff.

Support Account Executives and Producers on select client portfolios by preparing renewals, coordinating with carriers and brokers, managing policy documentation in EPIC, issuing certificates and binders, handling invoices and audits, setting up new clients, and resolving payment or accounting issues.

Support account executives and producers on marketing and servicing commercial oil & gas insurance accounts, manage renewals, coordinate with carriers and brokers, maintain policy files and shared drives, issue certificates and invoices, handle client setup in EPIC, and perform administrative and accounting follow-up.

Manages employee benefits client relationships, renewals, onboarding, compliance, carrier and vendor coordination, and day-to-day service delivery. Evaluates benefit plans, analyzes claims and funding options, prepares recommendations and presentations, supports open enrollment, develops employee communications, and ensures accurate plan documentation. The role advises clients, coordinates internal teams, resolves escalations, and identifies workflow improvements while maintaining compliance with ERISA, HIPAA, and ACA requirements.

Manages insurance placement, marketing, renewals, new business preparation, client servicing, and implementation for private company financial lines clients. Responsibilities include preparing submissions and presentations, analyzing quotes, financial and claims data, comparing contracts, coordinating with carriers and internal teams, leading client meetings, negotiating, and ensuring policy documents are accurate. The role requires a bachelor's degree or equivalent experience, a state-specific license, 5–7 years of relevant experience, strong communication and organizational skills, and proficiency with Microsoft Office.

Eight-week paid summer internship for rising college seniors interested in insurance and risk management. Interns gain exposure to financial lines, professional and cyber insurance, risk analysis, data analysis, client projects, networking, and sales presentations. Placement depends on interests, with opportunities to develop business acumen and insurance industry knowledge.

Leads national wholesale and open-market placement strategy for commercial property and casualty insurance. Manages placement leaders and brokers, develops insurer relationships, negotiates terms and agreements, handles complex placements, and supports sales, renewals, and market strategy. Monitors market conditions, improves placement processes and technology adoption, collaborates on analytics and program structuring, supports acquisitions, and maintains accurate placement records and escalation follow-up.

Reviews commercial and personal insurance policies, certificates, endorsements, and property records against client requirements. Identifies coverage deficiencies, manages renewal tracking and certificate follow-up, coordinates corrections with agents and management companies, escalates complex issues, prepares compliance reports, and maintains accurate audit-ready documentation. The role requires strong insurance knowledge, attention to detail, deadline management, communication skills, and proficiency with Microsoft Office and certificate-tracking systems.