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Serve as single point of contact for new clients from post-sale through initial payroll processing; build client relationships; configure accounts in Auris Payroll System; compare prior payroll setups to ensure accurate builds; train clients on technical/self-service features; maintain compliance knowledge; coordinate with internal partners and transition to Client Services.

Process full-cycle, multi-state payroll across multiple entities and frequencies. Validate payroll inputs, commissions, timekeeping data, deductions, taxes, and adjustments; conduct reconciliations, audits, reporting, and year-end W-2 activities. Resolve employee payroll inquiries, maintain accurate records, ensure regulatory compliance, and support payroll controls and deadlines while partnering with Finance, business leaders, and assigned business units.

Manages new business and renewal placements for small commercial insurance accounts. Responsibilities include exposure and financial analysis, market strategy, carrier submissions, quote and coverage negotiations, policy review, proposal preparation, coverage gap analysis, and client-facing presentations. The role maintains carrier relationships, uses agency management and rating systems, ensures licensing compliance, and collaborates with producers and account service teams while managing multiple deadlines and confidential information.

Designs, implements, and supports IAM solutions across CIAM, PAM, and IGA. Manages privileged access, identity lifecycle processes, access reviews, federation, SSO, non-human identities, and cloud integrations. Develops automation with scripting and infrastructure-as-code tools, enforces policy-as-code controls, and supports identity threat detection and response. Requires 3–7 years of IAM experience, knowledge of Zero Trust and compliance frameworks, and on-site collaboration.

Manages complex, high-net-worth personal lines accounts as the primary client contact. Oversees service delivery, renewals, placements, coverage negotiations, documentation, and client outcomes. Partners with producers and account executives to drive retention, growth, and satisfaction. Mentors account managers and associates, leads service teams, identifies coverage opportunities, and drives continuous improvement while ensuring strong quality control and minimizing E&O exposure.

Supports retention and growth of employee benefits clients by managing day-to-day relationships, coordinating service needs, developing renewal strategies, overseeing open enrollment, presenting renewal details, and identifying additional service opportunities. The role requires employee benefits compliance knowledge, self-funded plan experience, financial analysis capabilities, carrier and vendor coordination, and collaboration with account management and analytics teams.

The Surety Bond Account Manager assists clients in managing their bond needs, collaborates with surety companies, and maintains accurate records and communication regarding bond processes.

Provides legal counsel to North American specialty insurance businesses, including wholesale brokerage, MGAs, MGUs, program administrators, and specialty distribution platforms. Responsibilities include negotiating commercial and insurance agreements, advising on regulatory and contractual risks, supporting business initiatives and acquisitions, maintaining legal playbooks, and partnering with compliance, regulatory, operations, and executive stakeholders.

Manages small-group employee benefits client relationships, including plan design consultation, renewals, carrier and vendor selection, enrollment support, compliance coordination, retention, cross-selling, and adoption of digital self-service tools. The role maintains client data, delivers proposals, supports marketing campaigns, identifies growth opportunities, and collaborates with internal teams and partners to improve service delivery and client satisfaction.

Manage a small-group employee benefits book of business, serving as the primary client contact and providing insurance plan, compliance, renewal, and carrier guidance. Build relationships, support enrollment, maintain account data, coordinate internal and external partners, drive client retention and growth, promote digital tools and additional services, and identify cross-selling opportunities. The role requires licensed Health and Life insurance expertise, strong communication, and consultative client management.