The Head of Paid Acquisition will lead and optimize Google Ads paid search campaigns, manage a high-performing team, oversee complex campaign structures, develop strategies for new verticals, own ad spend P&L, analyze data for insights, and explore new paid channels to enhance performance.

As a Tier 2 Support representative, you will manage escalated customer and provider issues via chat and phone, assist Tier 1 staff, handle refunds, and support operations with various projects. It's essential to have open availability for shifts, including weekends.