Manage strategic enterprise accounts as primary client contact, ensuring satisfaction, commercial performance, renewals, product adoption, and alignment with client objectives. Coordinate cross-functional teams, analyze client metrics, identify upsell/cross-sell opportunities, influence product development with client feedback, and travel for meetings and QBRs.

As Director of Engineering, lead technical and organizational efforts, manage R&D teams, drive innovation in AI-driven products, and align technical strategies with customer needs.