Leads technical architecture for Manhattan Active WM implementations, including enterprise integrations, APIs, data migration, extensions, testing, performance, deployment, go-live, and production stabilization. Defines solution and integration architecture, governs technical designs, coordinates client and vendor teams, resolves complex cross-system issues, supports cutover and hypercare, and mentors technical resources.

Develops and delivers technical training programs for employees and clients using Manhattan Associates supply chain software. Builds a Manhattan Active Learning Center, supports staffing with trained and certified employees, collaborates with OCM, business, engineering, and client teams, and markets Learning Center services. The role requires expertise in Manhattan applications, supply chain operations, organizational change impacts, technical instruction, coaching, and implementation support.

The role involves configuring, supporting, and optimizing the Manhattan Active TM system to enhance transportation operations. Responsibilities include translating business needs, troubleshooting, maintaining system performance, and ensuring documentation accuracy.