Top Tech Jobs & Startup Jobs

Manage a portfolio of construction ERP customers as their primary advisor. Drive adoption, business outcomes, retention, and expansion through success plans, business reviews, stakeholder engagement, health-data analysis, and proactive risk mitigation. Coordinate escalations and solutions with Renewals, Support, Product, Sales, and Professional Services. Translate customer feedback into product improvements while using AI-enabled tools to prioritize opportunities and risks.

Build customer relationships, handle high-volume queries, host customer meetings, understand business needs, and support the sales process through smooth handoffs to project teams. The role requires clear communication, organization, adaptability, customer focus, and the ability to explain solutions persuasively. Experience selling software in a digital environment is beneficial, along with an interest in learning and career development.

Manage a portfolio of ERP customers by handling client queries, building stakeholder relationships, hosting customer meetings, coordinating post-sale handovers, delivering excellent service, and organizing regular account reviews. The role requires a strong sales or account management background, excellent communication, adaptability, resilience, and an understanding of business processes. Software sales experience is preferred but not required.

Manage and collect overdue customer receivables, resolve billing disputes, post and reconcile payments, review aging reports, and prepare collection forecasts and delinquency reports. The role partners with sales and billing teams to clarify outstanding balances, reduce aged receivables, and support accurate cash-flow forecasting.

Partner with customers to implement COINS construction ERP financial modules: gather requirements, map processes, configure systems, deliver training, design reports, support data loading/DataMart activities, and drive high-quality implementation outcomes.

Generate qualified sales pipeline through lead response, proactive outreach, discovery conversations, and AI-informed engagement. Qualify finance decision-makers and channel partners, create opportunities, hand leads to Account Executives, build partner relationships, represent the company at APAC events, and maintain accurate CRM data for forecasting and sales execution.

Lead Coins ERP implementations from requirements gathering through go-live. Conduct customer workshops, map construction and home-building processes, configure and test solutions, and train end users on software and cost-accounting processes. Advise customers on financial workflows, manage multiple implementation projects, support product enhancements, and build trusted customer relationships.

Manage B2B software accounts while achieving sales, maintenance, bureau processing, and consultancy targets. Responsibilities include product demonstrations, prospect and client relationship management, exhibitions and seminars, sales handovers, product expertise development, and independent work toward individual and team objectives. The role requires strong communication, organization, self-motivation, attention to detail, and willingness to travel and stay overnight when required.

Lead strategic renewals for high-value enterprise accounts ($250K–$2M+ ARR), negotiate multi-year contracts with C-suite stakeholders, build CFO-ready business cases, close complex deals, coach the renewals team, and develop playbooks and repeatable renewal processes.

Generate and qualify sales opportunities within top-tier enterprise accounts, strategically map whitespace, and collaborate with sales and marketing on targeted messaging. Achieve monthly and quarterly KPIs, support broader sales goals, mentor mid-market SDRs, maintain expertise in company services and industry trends, and participate in exhibitions and meetings requiring occasional overnight travel.