Provides administrative and operational support to management while coordinating inbound shipments, air freight records, warehouse delivery schedules, customs documentation, freight forwarders, and customs brokers. Monitors shipment status, pricing, timelines, discrepancies, and damages; communicates updates to internal stakeholders and ensures warehouses receive accurate documentation. Requires strong communication, organizational, computer, and Microsoft Office skills.

Manage customer orders from entry through invoicing using SAP, ensuring accurate product, pricing, delivery, and documentation details. Respond to inquiries about order status, freight, tracking, availability, and invoices; manage shared inboxes; update sales orders; use customer portals; and coordinate with warehouse and logistics teams to support timely delivery and quality service.

Manage end-to-end weekly and biweekly payroll for hourly and salaried employees, including tax filings, garnishments, deductions, reconciliations, and compliance. Administer employee benefits, billing, enrollments, vendor relationships, and open enrollment. Maintain confidential HRIS records, support onboarding and offboarding, assist with employee relations and HR reporting, and respond to payroll and benefits inquiries.