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The Commercial Account Director is responsible for managing customer relationships, developing sales strategies, driving revenue, and ensuring customer retention and satisfaction while identifying upselling opportunities.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Commercial Account Director manages relationships and strategy for existing accounts, driving new business and ensuring customer retention through upselling, sales strategy development, and market analysis.

The Senior Product Marketing Manager will position products, manage go-to-market strategies, collaborate with teams, conduct competitive analysis, and create marketing content for customer engagement.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

Individual contributor responsible for acquiring new mid-market customers, building pipeline, owning full sales cycle, meeting quotas, forecasting in SFDC, and ensuring customer satisfaction and retention.

The RVP of Sales will lead a team of Enterprise Sales Directors to exceed revenue targets, drive new customer acquisition, and represent the region at QBRs. This role requires building a strong sales culture, accurate forecasting, and achieving quotas in the contact center AI ecosystem.

The Principal Product Manager will lead the integration of Five9's services with Google GECX, focusing on AI agent capabilities and user experience. Responsibilities include driving product strategy, managing cross-functional teams, and engaging with stakeholders to enhance customer experience.

Responsible for leading global IT infrastructure and operations, developing strategies, managing teams, ensuring security, and optimizing cloud and network services.

Lead the indirect tax function, ensuring compliance with tax laws, managing a team, and developing strategies to minimize tax liabilities. Oversee tax compliance for SaaS/Telecom products, regulatory filings, and audits while collaborating across teams.